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Enterprise Networks and Telephony

From Technology to Business Strategy

  • Book
  • © 1998

Overview

Authors:
  1. Solange Ghernaouti-Hélie

    1. Ecole des HEC, Insitute d’Informatique, University of Lausanne, Lausanne, Switzerland

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  2. Arnaud Dufour

    1. Ecole des HEC, Insitute d’Informatique, University of Lausanne, Lausanne, Switzerland

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  • Telecommunications is an ever-expanding field of increasing importance for business Completely revised and updated version of the French publication Offers practical advice to IT professionals and students which will have immediate relevance

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Table of contents (13 chapters)

  1. Front Matter

    Pages i-xiii
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  2. The Communicating Enterprise

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 1-8

  3. Enterprise Local Area Network Features and Operating Mode

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 9-41

  4. Services and Applications

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 43-53

  5. Network Operating System

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 55-75

  6. Local Area Network Administration

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 77-91

  7. High-speed Local Area Networks

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 93-108

  8. Voice—Data—Image Telecommunications

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 109-128

  9. PBX

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 129-137

  10. Computer Telephony Integration (CTI)

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 139-157

  11. Mastering Telecommunications

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 159-167

  12. Network Management

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 169-193

  13. Network Security Management

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 195-202

  14. Network Audit

    • Solange Ghernaouti-Hélie, Arnaud Dufour
    Pages 203-220

  15. Back Matter

    Pages 221-226
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Keywords

About this book

A revised and updated translation of the French original, this work deals effectively with local area network technologies and management, offering a broad overview of enterprise telecommunication technologies. Also covered is computer telephony integration (CTI) through a presentation of the main technologies of the domain. A functional description of the main features of network operating systems is proposed and illustrated by Novell IntraNetWare and Windows NT examples, with special emphasis offered on business applications and management issues of these topics. The main interest of the book resides in the dual approach of enterprise networks, covering both technical and managerial elements, providing a global understanding of business applications and management of telecommunications to IT professionals and students. Concrete tools and methods are described, thus offering practical advice of immediate relevance.

Authors and Affiliations

  • Ecole des HEC, Insitute d’Informatique, University of Lausanne, Lausanne, Switzerland

    Solange Ghernaouti-Hélie, Arnaud Dufour

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