Skip to main content

Civilian Bureaucracy and In-basket Technique

  • Living reference work entry
  • Latest version View entry history
  • First Online:
Global Encyclopedia of Public Administration, Public Policy, and Governance
  • 47 Accesses

Synonyms

In-basket technique; Job competency

Definition

This technique is presenting work situation similar to actual work practice to workers or job applicants. It can be an effective alternative in assessing worker’s job competency and identifying competitive employees.

Introduction

The organization’s outcome is influenced by how people inside the organization do their work (Boardman et al. 2010). Like this, the outcome of the operation of an organization depends on securing talented individuals and utilizing them (Sanghi 2007). Therefore, hiring competitive applicants who can bring profit in the long run is important (Starks 2007). However, when hiring a new employee, there is difficulty for the organization to figure out which applicant is suitable for the needed job. When hiring competitive applicants, most companies look for applicants that are sincere, have a lot of knowledge about social issues, and able to suggest creative strategies for the company. However, having...

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

References

  • Boardman C, Bozeman B, Ponomariov B (2010) Private sector imprinting: an examination of the impacts of private sector job experience on public manager’s work attitudes. Public Adm Rev 70(1):50–59

    Article  Google Scholar 

  • Gill RWT (1979) The in-tray (in-basket) exercise as a measure of management potential. J Occup Psychol 52(3):185–197

    Article  Google Scholar 

  • Rosen B, Jerdee TH (1974) Influence of sex role stereotypes on personnel decisions. J Appl Psychol 59(1):9

    Article  Google Scholar 

  • Sanghi S (2007) The handbook of competency mapping: understanding, designing and implementing competency models in organizations. SAGE Publications. New Delhi, India.

    Google Scholar 

  • Schroffel A (2012) The use of in-basket exercises for the recruitment of advanced social service workers. Public Pers Manag 41(1):151–160

    Google Scholar 

  • Starks GL (2007) The effect of person–job fit on the retention of top college graduates in federal agencies. Rev Public Pers Adm 27(1):59–70

    Article  Google Scholar 

  • van Buuren A, Edelenbos J (2013) Organizational competence development in two public agencies in the Netherlands: the effectiveness of in-company training versus learning by doing. Public Pers Manag 42(3):385–402

    Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Intae Choi .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer Nature Switzerland AG

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Choi, I. (2018). Civilian Bureaucracy and In-basket Technique. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_702-2

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-31816-5_702-2

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-31816-5

  • Online ISBN: 978-3-319-31816-5

  • eBook Packages: Springer Reference Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

Publish with us

Policies and ethics

Chapter history

  1. Latest

    Civilian Bureaucracy and In-basket Technique
    Published:
    21 August 2018

    DOI: https://doi.org/10.1007/978-3-319-31816-5_702-2

  2. Original

    Civilian Bureaucracy
    Published:
    27 June 2017

    DOI: https://doi.org/10.1007/978-3-319-31816-5_702-1