Skip to main content
SpringerLink
Log in

Wissensmanagement unter Bedingungen von Arbeit 4.0

  • Living reference work entry
  • First Online:
Handbuch Gestaltung digitaler und vernetzter Arbeitswelten

Part of the book series: Springer Reference Psychologie ((SRP))

Zusammenfassung

Die Digitalisierung von Arbeit betrifft nicht nur Produktionstechnologien, sondern die gesamten Abläufe eines Unternehmens. Im besonderen Maße ist der Bereich des Wissensmanagements betroffen, dessen Aufgabe darin besteht, die Transformation zu Arbeit 4.0 zu unterstützen. Dieser Beitrag diskutiert, wie Wissensmanagement die Entwicklung eines Unternehmens zu einer Lernenden Organisation durch Implementierung einer starken Lernkultur realisieren kann, um den Bedingungen von Arbeit 4.0 gerecht zu werden.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution

Institutional subscriptions

Literatur

  • Aggestam, L. (2015). Learning organization or knowledge management – Which came first, the chicken or the egg? Information Technology and Control, 35(3), 295–302.

    Google Scholar 

  • Argyris, C., & Schön, D. A. (1978). Organizational learning. Reading: Addison-Wesley.

    Google Scholar 

  • Argyris, C., & Schön, D. A. (1999). Die lernende Organisation: Grundlagen, Methode, Praxis. Stuttgart: Klett-Cotta.

    Google Scholar 

  • Bates, R., & Khasawneh, S. (2005). Organizational learning culture, learning transfer climate and perceived innovation in Jordanian organizations. International Journal of Training and Development, 9(2), 96–109. https://doi.org/10.1111/j.1468-2419.2005.00224.x.

    Article  Google Scholar 

  • Blanchard, K., Robinson, D., & Robinson, J. (2003). Mitten ins Ziel. Die Golfer-Strategie für Manager, Teams und Organisationen. Hamburg: Rowohlt.

    Google Scholar 

  • Brandl, P., Aschbacher, H., & Hösch, S. (2015). Mobiles Wissensmanagement in der Industrie 4.0. In A. Weisbecker, M. Burmester & A. Schmidt (Hrsg.), Mensch und Computer 2015 – Workshopband (S. 225–232). Stuttgart: Oldenbourg Wissenschaftsverlag.

    Google Scholar 

  • Chase, W. G., & Simon, H. A. (1973). Perception in chess. Cognitive Psychology, 4, 55–81.

    Google Scholar 

  • Currivan, D. B. (1999). The causal order of job satisfaction and organizational commitment in models of employee turnover. Human Resource Management Review, 9(4), 495–524. https://doi.org/10.1016/S1053-4822(99)00031-5.

    Article  Google Scholar 

  • De Groot, A. D. (1965). Thought and choice in chess. The Hague: Mouton.

    Google Scholar 

  • De Long, D. W., & Fahey, L. (2000). Diagnosing cultural barriers to knowledge management. The Academy of Management Executive (1993–2005), 14(4), 113–127.

    Google Scholar 

  • Denison, D. R. (1990). Corporate culture and organizational effectiveness. New York: Wiley.

    Google Scholar 

  • Faller, C., & Feldmüller, D. (2015). Industry 4.0 learning factory for regional SMEs. Procedia CIRP, 32, 88–91. https://doi.org/10.1016/j.procir.2015.02.117.

    Article  Google Scholar 

  • Gephart, M. A., & Marsick, V. J. (2016). Strategic organizational learning. Using system dynamics for innovation and sustained performance. Dordrecht: Springer.

    Google Scholar 

  • Gruber, H., Harteis, C., & Rehrl, M. (2004). Wissensmanagement und Expertise. In G. Reinmann & H. Mandl (Hrsg.), Psychologie des Wissensmanagements (S. 79–88). Göttingen: Hogrefe.

    Google Scholar 

  • Guo, Q. (2015). Learning in a mixed reality system in the context of „Industrie 4.0“. Journal of Technical Education (JOTED), 3(2), 92–115.

    Google Scholar 

  • Hacker, W. (1992). Expertenkönnen. Erkennen und Vermitteln. Göttingen: Verlag für Angewandte Psychologie.

    Google Scholar 

  • Hackermeier, I. (2012). Wiki im Wissensmanagement: Determinanten der Akzeptanz eines Web 2.0 Projektes innerhalb eines internationalen Zulieferers der Automobilindustrie. München: LMU.

    Google Scholar 

  • Harteis, C., & Billett, S. (2013). Intuitive expertise: Theories and empirical evidence. Educational Research Review, 9, 145–157.

    Article  Google Scholar 

  • Hsu, I.-C. (2006). Enhancing employee tendencies to share knowledge – Case studies of nine companies in Taiwan. International Journal of Information Management, 26(4), 326–338. https://doi.org/10.1016/j.ijinfomgt.2006.03.001.

    Article  Google Scholar 

  • Islam, T., Ur Rehman Khan, S., Norulkamar Bt. Ungku Ahmad, U., & Ahmed, I. (2013). Organizational learning culture and leader-member exchange quality: The way to enhance organizational commitment and reduce turnover intentions. The Learning Organization, 20(4), 322–337. https://doi.org/10.1108/TLO-12-2012-0079.

    Article  Google Scholar 

  • Islam, T., Ur Rehman Khan, S., Norulkamar Bt. Ungku Ahmad, U., Ali, G., & Ahmed, I. (2014). Organizational learning culture and psychological empowerment as antecedents of employees’ job related attitudes: A mediation model. Journal of Asia Business Studies, 8(3), 249–263. https://doi.org/10.1108/JABS-06-2013-0035.

    Article  Google Scholar 

  • Jaschke, S. (2014). Mobile learning applications for technical vocational and engineering education: The use of competence snippets in laboratory courses and industry 4.0 (S. 605–608). IEEE. https://doi.org/10.1109/ICL.2014.7017840.

  • Jo, S. J., & Joo, B.-K. (2011). Knowledge sharing: The influences of learning organization culture, organizational commitment, and organizational citizenship behaviors. Journal of Leadership and Organizational Studies, 18(3), 353–364. https://doi.org/10.1177/1548051811405208.

    Article  Google Scholar 

  • Joo, B.-K. (2010). Organizational commitment for knowledge workers: The roles of perceived organizational learning culture, leader-member exchange quality, and turnover intention. Human Resource Development Quarterly, 21(1), 69–85. https://doi.org/10.1002/hrdq.20031.

    Article  Google Scholar 

  • Joo, B.-K., & Lim, T. (2009). The effects of organizational learning culture, perceived job complexity, and proactive personality on organizational commitment and intrinsic motivation. Journal of Leadership and Organizational Studies, 16(1), 48–60. https://doi.org/10.1177/1548051809334195.

    Article  Google Scholar 

  • Kalyar, M. N., & Rafi, N. (2013). ‚Organizational learning culture‘: An ingenious device for promoting firm’s innovativeness. The Service Industries Journal, 33(12), 1135–1147. https://doi.org/10.1080/02642069.2012.716828.

    Article  Google Scholar 

  • Linde, F. (2005). Barrieren und Erfolgsfaktoren des Wissensmanagements – Ergebnisse einer Onlinebefragung. HMD: Praxis der Wirtschaftsinformatik, Wissensmanagement, 246, 20–28.

    Google Scholar 

  • Marsick, V. J., & Watkins, K. E. (2003). Demonstrating the value of an organization’s learning culture: The dimensions of the learning organization questionnaire. Advances in Developing Human Resources, 5(2), 132–151. https://doi.org/10.1177/1523422303005002002.

    Article  Google Scholar 

  • Maschke, M., & Werner, N. (2015). Arbeiten 4.0: Diskurs und Praxis in Betriebsvereinbarungen (Mitbestimmungsförderung Report No. 14). Düsseldorf: Hans-Böckler-Stiftung. http://hdl.handle.net/10419/126125. Zugegriffen am 30.07.2016.

  • Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/10.1016/1053-4822(91)90011-Z.

    Article  Google Scholar 

  • Mueller, J. (2012). Knowledge sharing between project teams and its cultural antecedents. Journal of Knowledge Management, 16(3), 435–447. https://doi.org/10.1108/13673271211238751.

    Article  Google Scholar 

  • Mueller, J. (2014). A specific knowledge culture: Cultural antecedents for knowledge sharing between project teams. European Management Journal, 32(2), 190–202. https://doi.org/10.1016/j.emj.2013.05.006.

    Article  Google Scholar 

  • Neuweg, G. H. (2001). Könnerschaft und implizites Wissen. Zur lehr-lerntheoretischen Bedeutung der Erkenntnis- und Wissenschaftstheorie von Michael Polanyis (2. Aufl.). Münster: Waxmann.

    Google Scholar 

  • Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company. New York: Oxford University Press.

    Google Scholar 

  • Pérez López, S., Manuel Montes Peón, J., & José Vázquez Ordás, C. (2004). Managing knowledge: The link between culture and organizational learning. Journal of Knowledge Management, 8(6), 93–104. https://doi.org/10.1108/13673270410567657.

    Article  Google Scholar 

  • Pfeiffer, T., Hellmers, J., Schon, E.-M., & Thomaschewski, J. (2016). Empowering user interfaces for Industrie 4.0. Proceedings of the IEEE, 104(5), 986–996. https://doi.org/10.1109/JPROC.2015.2508640.

    Article  Google Scholar 

  • Picot, A., Reichwald, R., & Wigand, R. T. (2003). Die grenzenlose Unternehmung. Information, Organisation und Management (5. Aufl.). Wiesbaden: Gabler.

    Google Scholar 

  • Posner, M. I. (1988). Introduction: What is it to be an expert? In M. T. H. Chi, R. Glaser & M. J. Farr (Hrsg.), The nature of expertise. Hillsdale: Erlbaum (S. xxiv–xxxvi).

    Google Scholar 

  • Reinmann-Rothmeier, G., & Mandl, H. (1998). Individuelles Wissensmanagement. Strategien für den persönlichen Umgang mit Information und Wissen am Arbeitsplatz. Bern: Huber.

    Google Scholar 

  • Ryan, R. M., & Deci, E. L. (2000). Self-determination theory and the facilitation of intrinsic motivation, social development, and well-being. American Psychologist, 55(1), 68–78.

    Google Scholar 

  • Sackmann, S. (1992). „Kulturmanagement“: Läßt sich Unternehmenskultur „machen“? In K. Sandner (Hrsg.), Politische Prozesse in Unternehmen (S. 157–183). Heidelberg: Physica-Verlag.

    Google Scholar 

  • Sagie, A. (1998). Employee absenteeism, organizational commitment, and job satisfaction: Another look. Journal of Vocational Behavior, 52(2), 156–171. https://doi.org/10.1006/jvbe.1997.1581.

    Article  Google Scholar 

  • Sailer, M., Hense, J., Mandl, H., & Klevers, M. (2013). Psychological perspectives on motivation through gamification Interaction Design and Architectur Journal, 19, 28–37.

    Google Scholar 

  • Schein, E. H. (1990). Organizational culture. American Psychologist, 45(2), 109–119.

    Article  Google Scholar 

  • Schein, E. H. (2004). Organizational culture and leadership. San Francisco: Jossey-Bass.

    Google Scholar 

  • Schein, E. H. (2010). Organisationskultur. „The Ed Schein Corporate Culture Survival Guide“ (3. Aufl.). Bergisch Gladbach: Edition Humanistische Psychologie.

    Google Scholar 

  • Schütz, A., & Schröder, M. (2004). Die Rolle des Selbst im Wissensmanagement. In G. Reinmann & H. Mandl (Hrsg.), Psychologie des Wissensmanagements (S. 133–145). Göttingen: Hogrefe.

    Google Scholar 

  • Seiler, T. B., & Reinmann, G. (2004). Der Wissensbegriff im Wissensmanagement: Eine strukturgenetische Sicht. In G. Reinmann & H. Mandl (Hrsg.), Psychologie des Wissensmanagements (S. 11–23). Göttingen: Hogrefe.

    Google Scholar 

  • Senderek, R., & Geisler, K. (2015). Assistenzsysteme zur Lernunterstützung in der Industrie 4.0. In S. Rathmayer & H. Pongratz (Hrsg.), Proceedings der Pre – Conference Workshops der 13. E – Learning Fachtagung Informatik (S. 36–46). München. http://ceur-ws.org/Vol-1443/DeLFI2015_GI_Workshops.pdf#page=36. Zugegriffen am 30.07.2016.

  • Senge, P. M., & Klostermann, M. (1996). Die fünfte Disziplin: Kunst und Praxis der lernenden Organisation (6. Aufl.). Stuttgart: Klett-Cotta.

    Google Scholar 

  • Shiffrin, R. M., & Atkinson, R. C. (1969). Storage and retrieval processes in long-term memory. Psychological Review, 76(2), 179.

    Article  Google Scholar 

  • Simon, H. A., & Gilmartin, K. J. (1973). A simulation of memory for chess positions. Cognitive Psychology, 5, 29–76.

    Google Scholar 

  • Sinkula, J. M., Baker, W. E., & Noordewier, T. (1997). A framework for market-based organizational learning: Linking values, knowledge, and behavior. Journal of the Academy of Marketing Science, 25(4), 305–318. https://doi.org/10.1177/0092070397254003.

    Article  Google Scholar 

  • Škerlavaj, M., Štemberger, M. I., Škrinjar, R., & Dimovski, V. (2007). Organizational learning culture – The missing link between business process change and organizational performance. International Journal of Production Economics, 106(2), 346–367. https://doi.org/10.1016/j.ijpe.2006.07.009.

    Article  Google Scholar 

  • Spada, H., & Mandl, H. (1988). Wissenspsychologie: Einführung. In H. Mandl & H. Spada (Hrsg.), Wissenspsychologie (S. 1–16). München: Psychologie Verlags Union.

    Google Scholar 

  • Stocker, A., Brandl, P., Michalczuk, R., & Rosenberger, M. (2014). Mensch-zentrierte IKT-Lösungen in einer Smart Factory. e & i Elektrotechnik und Informationstechnik, 131(7), 207–211. https://doi.org/10.1007/s00502-014-0215-z.

    Article  Google Scholar 

  • Warta, A. (2010). Kollaboratives Wissensmanagement in Unternehmen: Indikatoren für Erfolg und Akzeptanz am Beispiel von Wikis. Konstanz: Universität Konstanz.

    Google Scholar 

  • Wasti, S. A. (2003). Organizational commitment, turnover intentions and the influence of cultural values. Journal of Occupational and Organizational Psychology, 76(3), 303–321. https://doi.org/10.1348/096317903769647193.

    Article  Google Scholar 

  • Watkins, K. E., & Marsick, V. J. (1993). Sculpting the learning organization: Lessons in the art and science of systemic change. San Francisco: Jossey-Bass.

    Google Scholar 

  • Womack, J. P., Jones, D. T., & Roos, D. (1991). The machine that changed the world: The story of lean production. New York: Harper.

    Google Scholar 

  • Zheng, W., Yang, B., & McLean, G. N. (2010). Linking organizational culture, structure, strategy, and organizational effectiveness: Mediating role of knowledge management. Journal of Business Research, 63(7), 763–771. https://doi.org/10.1016/j.jbusres.2009.06.005.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Universität Paderborn, Paderborn, Deutschland

    Christian Harteis & Christoph Fischer

Authors
  1. Christian Harteis
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Christoph Fischer
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Christian Harteis .

Editor information

Editors and Affiliations

  1. Fakultät für Psychologie und Sportwissenschaft, Universität Bielefeld, Bielefeld, Germany

    Günter W. Maier

  2. Institut für Informatik, Universität Paderborn, Paderborn, Germany

    Gregor Engels

  3. Paderborn Center for Advanced Studies, Universität Paderborn, Paderborn, Germany

    Eckhard Steffen

Rights and permissions

Reprints and permissions

Copyright information

© 2018 Springer-Verlag GmbH Deutschland

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Harteis, C., Fischer, C. (2018). Wissensmanagement unter Bedingungen von Arbeit 4.0. In: Maier, G., Engels, G., Steffen, E. (eds) Handbuch Gestaltung digitaler und vernetzter Arbeitswelten. Springer Reference Psychologie . Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-52903-4_12-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-662-52903-4_12-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-662-52903-4

  • Online ISBN: 978-3-662-52903-4

  • eBook Packages: Springer Referenz Psychologie

Publish with us

Policies and ethics

Search

Navigation