A participant has a work-related issue and raises it during a supervision session or in an action learning group. The participant describes a number of experiences with projects, customers, colleagues or other parties and identifies a particular pattern (or patterns) in these experiences that (s)he wishes to discuss. Alternatively, (s)he is working on a job and the way it is progressing raises certain questions. Perhaps the participant has been given a new assignment and is wondering how best to tackle it. Perhaps (s)he knows that one of the other participants is good at something and wants to draw upon this competency.
KeywordsConsultation Process Mutual Learning Personal Feedback Process Facilitator Work Issue
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