Our perception of firms is, to a large extent, shaped by fundamental precepts of systems theory.6 In other words, a firm is understood to be a complex system in our model. By a system, we mean an ordered entirety of elements. A system becomes complex, when the elements of a system interact in a variety of ways and interrelate with each other in a specific and dynamic relationship. This theoretical description will be explained thoroughly in the ensuing text.
KeywordsInteraction Issue Environmental Sphere Discursive Resource Business Process Support Creative Discovery
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