Abstract
The decade of 1990s has been characterised by the more intensified global competition over the products and the resources markets. In order to stay competitive and profitable, firms are forced to find better means to secure the market, to reduce unnecessary costs, and to improve the productivity of the existing factors inputs.
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References
Wong, Y.L. (1993), Quality Strategies of Small Businesses in Hong Kong, Proceedings of the 2nd Asian Congress on Quality and Reliability (Beijing, China, IAP)
Kanji, G.K. (1990), Total Quality Management: the second industrial revolution, Journal of Total Quality Management, 1(1), pp.3.
Pall, G.A. (1987), Quality Process Management (Englewood, Cliffs, N.J. Prentice-Hall)
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© 1995 Springer Science+Business Media Dordrecht
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Tseng, C.S., Wong, Y.L., Wan, B. (1995). Quality strategy: Chinese experiences. In: Kanji, G.K. (eds) Total Quality Management. Springer, Dordrecht. https://doi.org/10.1007/978-94-011-0539-2_27
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DOI: https://doi.org/10.1007/978-94-011-0539-2_27
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-010-4240-6
Online ISBN: 978-94-011-0539-2
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