The Innovational Challenges of Mobile Internet Services:Empirical Evidence and Theoretical Reflections

Abstract

The previous chapter discussed the challenges of innovations in network industries from a general perspective. This chapter leaves the realm of theory and ventures into the empirical world of a specific case: the introduction of mobile Internet services. It applies the theoretical concepts as discussed before and addresses two questions: with what specific innovational challenges was the introduction of the mobile Internet confronted? An understanding of the nature of the innovational challenges further allows us to predict what kinds of team behaviours are appropriate for overcoming the given problems. The question which arises can be expected to generate a better fit will therefore be answered in the latter part of this chapter.