Abstract
Process identification refers to those management activities that aim to systematically define the set of business processes of an organization and establish clear criteria for selecting specific processes for improvement. The output is a process architecture, which represents the processes and their interrelations. This artifact serves as a framework for defining the priorities and the scope of process modeling and redesign projects. In this chapter, we start by discussing the context of process identification. Then, we present a method for process identification that is based on two steps: process architecture definition and process selection.
Things which matter most must never be at the mercy of things which matter least.
Johann Wolfgang von Goethe (1749–1832)
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Dumas, M., La Rosa, M., Mendling, J., Reijers, H.A. (2018). Process Identification. In: Fundamentals of Business Process Management. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-662-56509-4_2
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DOI: https://doi.org/10.1007/978-3-662-56509-4_2
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