Zusammenfassung
In both, business-to-business (B2B) and business-to-consumer (B2C) markets, a trend towards the purchase of services instead of goods can be acknowledged. It turns out that today’s value creation is changing to knowledge- and service-intensive patterns and that “services are going to move in this decade to being the front edge of the industry“, including market leaders and manufacturing companies.
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Baaken, T., Kliewe, T., Alfert, C., Hagdorn, C., Schneider, A. (2018). Service Business Development through Business Model Innovation – A Review of the Robin Hood and Ingredient Branding Business Models. In: Bruhn, M., Hadwich, K. (eds) Service Business Development. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-22426-4_22
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DOI: https://doi.org/10.1007/978-3-658-22426-4_22
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