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Logistics – Supply Chain Management and Information Management

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Strategic Retail Management

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Abstract

This chapter discusses supply chain management, a major strategic approach for retailers. Efficient consumer response is discussed as a collaborative approach to supply chain management, with a focus on logistics activities. Information technology is a major enabler of supply chain activities. Therefore, the general principles of information management in retail companies, in a logistics context, are outlined.

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Notes

  1. 1.

    In addition to the explicitly cited source, sources used for this case study include various annual reports, press releases and the website www.ahold.com.

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Author information

Authors and Affiliations

  1. FB Wirtschaftswissenschaften, Universität des Saarlandes, Saarbrücken, Saarland, Germany

    Joachim Zentes

  2. Universität Fribourg, Fribourg, Switzerland

    Dirk Morschett

  3. Universität Siegen, Siegen, Nordrhein-Westfalen, Germany

    Hanna Schramm-Klein

Authors
  1. Joachim Zentes
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  2. Dirk Morschett
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  3. Hanna Schramm-Klein
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Corresponding author

Correspondence to Joachim Zentes .

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Zentes, J., Morschett, D., Schramm-Klein, H. (2017). Logistics – Supply Chain Management and Information Management. In: Strategic Retail Management. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-10183-1_19

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