Abstract

This chapter motivates the alignment of business process (BP) quality and information system (IS) quality. First, the need for new methods for quality modeling and analysis, that take into account the mutual quality impact between BPs and ISs, is revealed in Section 1.1. Then, Section 1.2 points out the specific problems addressed in this book. Afterwards, the scientific contributions are listed in Section 1.3. Finally, Section 1.4 presents the structure of this book and Section 1.5 lists parts of the book previously published in scientific proceedings.

Keywords

Estima 

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Copyright information

© Springer Fachmedien Wiesbaden 2014

Authors and Affiliations

  1. 1.Fakultät für Informatik,IPD ReussnerKarlsruher Institut für Technologie (KIT)KarlsruheGermany

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