Abstract
Reducing the costs of IT services has been the ambition of many companies over the last few years. Substantial savings have indeed been achieved by consolidating hardware assets, standardizing technologies, and streamlining processes. Nonetheless, even the most effective cost-reduction drive will hit a glass ceiling at some point: namely, the inherent complexity of infrastructure and applications. Moving from a project-oriented to a product-oriented approach can reduce that complexity and break through the glass ceiling. This approach will be reviewed by taking a closer look at IT infrastructure as discussed by Kaplan et al. (2004) and Chubak et al. (2011). Similar approaches can also be pursued for the application side of the equation.
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References
Chubak, D., Kaplan, J. M., Kelly, C. (2011). A business-back approach to technology consumption. McKinsey on Payments.
Kaplan, J. M., Löffler, M., Roberts R. P. (2004). Managing next generation IT infrastructure. McKinsey on IT.
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© 2014 Springer-Verlag Berlin Heidelberg
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Löffler, M., Reinshagen, F. (2014). From Project to Product Orientation. In: Abolhassan, F. (eds) The Road to a Modern IT Factory. Management for Professionals. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-40219-7_4
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DOI: https://doi.org/10.1007/978-3-642-40219-7_4
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