People Management during Transformation

Abstract

People are an essential factor for sustainable competitiveness, and effective HR management determines companies’ performance. In highly automated and standardized IT factories, people need skills and competencies that differ intrinsically from those of the current manual IT production landscape. Procuring and developing these skills while keeping the workforce motivated is the mission of people management, a mission that requires established HR teams to rethink their way of working from the ground up. Traditional recruitment or HR administration needs to transform itself into a new strategy unit that not only has a comprehensive sense of what the business is doing, but also possesses exceptional project management skills to act as a full-scale business partner. This will transform people management into an engine for lasting commercial success.