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Organizational and Design Engineering of the Operational and Support Components of an Organization: The Portuguese Air Force Case Study

  • Conference paper
Practice-Driven Research on Enterprise Transformation (PRET 2010)

Part of the book series: Lecture Notes in Business Information Processing ((LNBIP,volume 69))

Abstract

The general organization of today results from a combination of elements that makes it a very complex entity, in which the operational and support dimensions should co-exist in a dynamic and constant balance, whose configuration must have flexible and adaptable mechanisms to the outside world. The operational dimension of the organization, in this context, performs a key role because it is linked to the executables that generate output to the exterior, representing the added value and allowing it to achieve measurable objectives. Business Processes perform a key role and are essential for ensuring the availability of resources for proper organization functioning. As processes increase in complexity, it is essential to identify, given the complexity of procedures, what is the relationship between the operational component (generator of value) and the support component and, also, how to draw, organize and manage an organization, in the human and material resources domain, considering i) multiple restrictions; ii) critical needs of real time; iii) various configurations. The Portuguese Air Force, based on a coherent set of principles, initiated a process of change. The core business, flying, is a proven success and the evolving principles can be used in the Organization itself to improve self-awareness.

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Author information

Authors and Affiliations

  1. Department of University Education, Portuguese Air Force Academy, Granja do Marquês, Sintra, Portugal

    Carlos Páscoa

  2. Department of Information Systems and Computer Science, Instituto Superior Técnico, Technical University of Lisbon, Portugal

    Carlos Páscoa & José Tribolet

  3. CODE - Center for Organizational Design & Engineering, INOV, Rua Alves Redol 9, Lisbon, Portugal

    José Tribolet

Authors
  1. Carlos Páscoa
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  2. José Tribolet
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Editor information

Editors and Affiliations

  1. University of Maastricht, Minderbroedersberg 4-6, 6211, Maastricht, LK, The Netherlands

    Frank Harmsen

  2. Public Research Centre Henri Tudor, 29, avenue John F. Kennedy,, 1855, Luxembourg-Kirchberg, Luxembourg

    Erik Proper

  3. Atos Origin, Papendorpseweg 93, 3528, Utrecht, BJ, The Netherlands

    Frank Schalkwijk

  4. Faculty of Technology, Policy and Management, Section of Systems Engineering, Delft University of Technology, P.O. Box 5015, 2600, Delft, GA, The Netherlands

    Joseph Barjis

  5. Faculty of Technology, Policy and Management, Section of Information and Communication Technology, Delft University of Technology, P.O. Box 5015, 2600, Delft, GA, The Netherlands

    Sietse Overbeek

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Páscoa, C., Tribolet, J. (2010). Organizational and Design Engineering of the Operational and Support Components of an Organization: The Portuguese Air Force Case Study. In: Harmsen, F., Proper, E., Schalkwijk, F., Barjis, J., Overbeek, S. (eds) Practice-Driven Research on Enterprise Transformation. PRET 2010. Lecture Notes in Business Information Processing, vol 69. Springer, Berlin, Heidelberg. https://doi.org/10.1007/978-3-642-16770-6_3

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  • DOI: https://doi.org/10.1007/978-3-642-16770-6_3

  • Publisher Name: Springer, Berlin, Heidelberg

  • Print ISBN: 978-3-642-16769-0

  • Online ISBN: 978-3-642-16770-6

  • eBook Packages: Computer ScienceComputer Science (R0)

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