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Die Bedeutung von Vertrauen in schwach formalisierten Organisationen – Konsequenzen für die Führungspraxis

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Die Organisation in Supervision und Coaching

Zusammenfassung

Der folgende Beitrag geht der Frage nach, welche Rolle Vertrauen in Organisationen spielt, die auf relativ wenig formellen Regeln basieren. Dabei wird verdeutlicht, dass Vertrauen nur bei nicht vorhandenen Möglichkeiten der Leistungskontrolle oder einer auf Selbstabstimmung der Mitarbeiter setzenden Organisationsform relevant ist. In beiden Fällen gibt es keine ausreichenden organisatorischen Maßnahmen, sodass riskante Alternativen zum Einsatz kommen, welche Vertrauen benötigen, um effizient und effektiv sein zu können. Auf Basis einer attributionstheoretischen Erklärung der Entstehung von Vertrauen werden die Möglichkeiten eines vertrauensorientierten Fühnmgsverhaltens diskutiert.

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Schreyögg Astrid Schmidt-Lellek Christoph

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Eberl, P. (2010). Die Bedeutung von Vertrauen in schwach formalisierten Organisationen – Konsequenzen für die Führungspraxis. In: Astrid, S., Christoph, SL. (eds) Die Organisation in Supervision und Coaching. VS Verlag für Sozialwissenschaften. https://doi.org/10.1007/978-3-531-92173-0_6

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