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Information Technology in City Logistics: A Decision Support System for Off-Hour Delivery Programs

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Exploring Intelligent Decision Support Systems

Part of the book series: Studies in Computational Intelligence ((SCI,volume 764))

Abstract

City logistics has emerged as one of the major concerns not only for companies but also for policy makers due to its impacts on competitiveness and citizens well-being. Public and private stakeholders have designed strategies such as Off-Hour Delivery (OHD) programs to achieve an equilibrium among economic efficiency, appropriate land use, agile mobility, safety, security and environmental awareness in urban logistics operations. An increasing amount of mega-cities around the world tests, commonly with the government leadership, the benefits of the OHD operations through specific pilots that motivates companies to schedule their deliveries at non-pick hours, e.g. at night. Two of the biggest challenges are making those efforts enduring as well as monitoring OHD operations in the long term. This chapter deploys an information technology strategy based on a decision support system for gathering and sharing data about night deliveries taking as a study case of Bogotá (Colombia). The chapter explains insights of OHD programs, the main indicators designed and the technological architecture that allows the information exchange among public and private actors.

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Notes

  1. 1.

    Percentage of delay of a trip compared to a free flow situation [46].

  2. 2.

    Tests conducted with the support of the District Department of Environment, Air, Hearing and Visual Quality Branch of Bogotá.

  3. 3.

    The Embedded Tracking Device (ETD) is composed of a device with processing and storing capacity that is in charge of providing physical and logical infrastructure for an orchestrator execution that manages a finite state machine.

  4. 4.

    A first attempt developed by Imétrica is available in https://app.powerbi.com/view?r=eyJrIjoiMDE0ZTE5ZWQtYmM0ZC00ODFiLTg1Y2ItN2I2ZmM2ZDJm%20OGVhIiwidCI6IjEzMmY0NTdlLTBiMDUtNDNjMi04MWQ1LThiOWY1NGM1ZDMzZiIsImMiOjR9.

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Author information

Authors and Affiliations

  1. Universidad Nacional de Colombia, Carrera 30 # 45 – 03 Building 214 of 115, Bogotá D.C., Colombia

    Juan Pablo Castrellón-Torres, José Sebastián Talero Chaparro, Néstor Eliécer Manosalva Barrera, Jairo Humberto Torres Acosta & Wilson Adarme Jaimes

Authors
  1. Juan Pablo Castrellón-Torres
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  2. José Sebastián Talero Chaparro
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  3. Néstor Eliécer Manosalva Barrera
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  4. Jairo Humberto Torres Acosta
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  5. Wilson Adarme Jaimes
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Corresponding author

Correspondence to Juan Pablo Castrellón-Torres .

Editor information

Editors and Affiliations

  1. Departamento de Informática y Sistemas, Facultad de Informática, Universidad de Murcia, Murcia, Spain

    Rafael Valencia-García

  2. Departamento de Informática y Sistemas, Facultad de Informática, Universidad de Murcia, Murcia, Spain

    Mario Andrés Paredes-Valverde

  3. Departamento de Informática y Sistemas, Facultad de Informática, Universidad de Murcia, Murcia, Spain

    María del Pilar Salas-Zárate

  4. Division of Research and Postgraduate Studies, Instituto Tecnológico de Orizaba, Orizaba, Veracruz, Mexico

    Giner Alor-Hernández

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Castrellón-Torres, J.P., Talero Chaparro, J.S., Manosalva Barrera, N.E., Torres Acosta, J.H., Adarme Jaimes, W. (2018). Information Technology in City Logistics: A Decision Support System for Off-Hour Delivery Programs. In: Valencia-García, R., Paredes-Valverde, M., Salas-Zárate, M., Alor-Hernández, G. (eds) Exploring Intelligent Decision Support Systems. Studies in Computational Intelligence, vol 764. Springer, Cham. https://doi.org/10.1007/978-3-319-74002-7_11

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  • DOI: https://doi.org/10.1007/978-3-319-74002-7_11

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  • Online ISBN: 978-3-319-74002-7

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