Skip to main content
SpringerLink
Log in

A Comparative Study on the Usability of Educational Platforms Used by Instructors in the University of the Philippines

  • Conference paper
  • First Online:
Advances in Human Factors, Business Management, Training and Education

Part of the book series: Advances in Intelligent Systems and Computing ((AISC,volume 498))

  • 2692 Accesses

Abstract

A number of learning management systems were launched in an attempt to provide an online educational platform for teachers and students. Considering the perspective of the students, the researchers want to evaluate the usability of Facebook, Google Mail, and University Virtual Learning Environment (UVLe, the official educational website of UP), the most used websites by College of Engineering professors and instructors in University of the Philippines. Each subject was asked to perform a set of six constant tasks which were presented as scenarios. Four usability metrics, specifically, effectiveness, efficiency, learnability, and satisfaction were used for the evaluation. Each metric was measured by one or more parameters. After each task, the subject was asked to answer the Single Ease Question, Perceived Click Affordance Test and System Usability Scale. According to the study, Gmail dominated both Facebook and UVLe in all of the four usability metrics used.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Log in via an institution
Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 259.00
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book
USD 329.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

References

  1. Thomas, N.: Usability Geek. How to Use the System Usability Scale (SUS) to Evaluate the Usability of Your Website—Usability Geek. http://usabilitygeek.com/how-to-use-the-system-usability-scale-sus-to-evaluate-the-usability-of-your-website/

  2. Thurow, S.: Marketing Land. Conversion Optimization: Measuring Usability in the User Experience (UX)—Part 2. http://marketingland.com/conversion-optimization-measuring-usability-user-experience-ux-part-2-82839 (2014)

  3. Thuseethan, S., Achchuthan, S., Kuhanesan, S.: Usability Evaluation of Learning Management Systems in Sri Lankan Universities (2014)

    Google Scholar 

Download references

Author information

Authors and Affiliations

  1. Department of Industrial Engineering and Operations Research, University of the Philippines Diliman, 1101, Quezon City, Philippines

    Nicole Simon, Brent John Carbonera & Benette Custodio

Authors
  1. Nicole Simon
    View author publications

    You can also search for this author in PubMed Google Scholar

  2. Brent John Carbonera
    View author publications

    You can also search for this author in PubMed Google Scholar

  3. Benette Custodio
    View author publications

    You can also search for this author in PubMed Google Scholar

Corresponding author

Correspondence to Nicole Simon .

Editor information

Editors and Affiliations

  1. University of Vaasa , Vaasa, Finland

    Jussi Ilari Kantola

  2. Hungarian-Netherlands School of Edu man, University of Szeged Hungarian-Netherlands School of Edu man, Szeged, Hungary

    Tibor Barath

  3. Faculty of Technology and Maritime Scien, University College of Southeast Norway Faculty of Technology and Maritime Scien, Kongsberg, Norway

    Salman Nazir

  4. TiER1 Performance Solutions , Colorado Springs,, Colorado, USA

    Terence Andre

Appendix

Appendix

Website

Completion Rate (%)

Gmail

100

Facebook

98.33

UVLe

88.33

Number of errors—Action classification

Website

Number of errors (action)—omission/selection

Gmail

7/5

Facebook

0/19

UVLe

4/46

Number of errors—Intention classification

Website

Number of errors (intention)—slip/mistake

Gmail

8/4

Facebook

7/12

UVLe

8/42

Time-based efficiency

Website

Time-based efficiency (goals/s)

Gmail

0.06652

Facebook

0.05996

UVLe

0.04061

Overall relative efficiency

Website

Overall relative efficiency (%)

Gmail

100

Facebook

91.346

UVLe

79.287

Single Ease Question Results

Single Ease Question (per website)

Website

Single ease question (per website)

Gmail

1.88333

Facebook

1.9000

UVLe

3.18333

System Usability Score

Website

System usability score

Gmail

76.75

Facebook

74.25

UVLe

41.5

Rights and permissions

Reprints and permissions

Copyright information

© 2017 Springer International Publishing Switzerland

About this paper

Cite this paper

Simon, N., Carbonera, B.J., Custodio, B. (2017). A Comparative Study on the Usability of Educational Platforms Used by Instructors in the University of the Philippines. In: Kantola, J., Barath, T., Nazir, S., Andre, T. (eds) Advances in Human Factors, Business Management, Training and Education. Advances in Intelligent Systems and Computing, vol 498. Springer, Cham. https://doi.org/10.1007/978-3-319-42070-7_18

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-42070-7_18

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-42069-1

  • Online ISBN: 978-3-319-42070-7

  • eBook Packages: EngineeringEngineering (R0)

Publish with us

Policies and ethics

Search

Navigation