Abstract
This chapter delves into the logistics and transportation section of the value chain and analyzes the challenges and opportunities arising from the massive rise in the volume of e-commerce. We use examples of traditional players like Yamato Logistics, which is relying on big data to survive, as well as new players from other industries, like Uber and Amazon, which are leveraging their big data know-how to enter an industry that, up until now, was only accessible to a few.
This is a preview of subscription content, log in via an institution to check access.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
References
Bensinger, Greg. 2014. Amazon wants to ship your package before you buy it. WSJ.com, January 17. http://blogs.wsj.com/digits/2014/01/17/amazon-wants-to-ship-your-package-before-you-buy-it/?mod=e2tw. Accessed August 20, 2015.
CAT. N.d. Ccombining equipment, technology and services to help build your success. http://www.cat.com/en_US/support/operations/cat-connect-solutions.html. Accessed August 20, 2015.
Ciarelli, Nicholas. 2010. How Visa predicts divorce. The Daily Beast. April 6. http://www.thedailybeast.com/articles/2010/04/06/how-mastercard-predicts-divorce.html. Accessed August 20, 2015.
Ezetap (card payment app company) official website. “Customer Stories.”
Hwarng, H. Brian and Motoka Mouri. 2014. Yamato Transport Co., Ltd.: TA-Q-BIN. National University of Singapore and Richard Ivey School of Business Foundation.
J.P.Morgan. 2014. Yamato Holdings (9064): High expectations a drag. J.P.Morgan Equity Research Report, May 20. (Based on data analysis by Japan Direct Marketing Association, METI and J.P. Morgan).
Jimenez, Rosa. 2013. Yupick! resuelve el problema de la entrega. El País. April 11. http://tecnologia.elpais.com/tecnologia/2013/04/11/actualidad/1365701132_534073.html. Accessed August 20, 2015.
LeTart, Jim. 2015. How Uber can help retail with last-mile delivery. Solutions Providers for Retail. April 21.
Macmillan, Douglas. 2015. The $50 billion question: Can Uber deliver? Wall Street Journal. June 15, 2015. http://www.wsj.com/articles/the-50-billion-question-can-uber-deliver-1434422042?tesla=y. Accessed August 20, 2015.
Macmillan, Douglas and Greg Bensinger. 2015. Postmates raises $80 million in push toward $1 deliveries. WSJ.com. June 25. http://blogs.wsj.com/digits/2015/06/25/postmates-raises-80-million-in-push-toward-1-deliveries/. Accessed August 20, 2015.
Marsh, Rene. 2015. Amazon drone patent application imagines delivery that comes to you with one click. May 12. http://www.cnn.com/2015/05/12/politics/amazon-patent-drone-delivery/. Accessed August 20, 2015.
National University of Singapore Business School. 2012. Responding to disaster: Yamato TA-Q-BIN and Japan’s 2011 tsunami.” Video of presentation. https://www.youtube.com/watch?v=OSqDdI8Hs7w. Accessed August 20, 2015.
Nikolic, Dejan. 2015. Les suisses délaissent l’achat en ligne pour retourner dans les magasins. Le Temps. June 6. http://www.letemps.ch/Page/Uuid/081d0fb6-0baa-11e5-b8f6-5d331e67f11f/Les_Suisses_délaissent_lachat_en_ligne_pour_retourner_dans_les_magasins. Accessed August 20, 2015.
Peterson, Hayley. 2014. America’s shopping malls are dying a slow, ugly death. Business Insider. January 31. http://www.businessinsider.com/shopping-malls-are-going-extinct-2014-1. Accessed August 20, 2015.
Pilon, Mary. 2009. American Express paying customers $300 to leave. February 23. http://blogs.wsj.com/wallet/2009/02/23/american-express-paying-customers-300-to-leave/tab/article/. Accessed August 20, 2015.
PricewaterhouseCoopers. 2015. The total retail report 2015.
Swartz, Jon. 2015. Samsung takes another step into Internet of Things. USA Today. May 14. http://www.usatoday.com/story/tech/2015/05/12/samsung-internet-of-things-arkit-smartthings/26997187/. Accessed August 20, 2015.
Wurmser, Yory. 2015. Worldwide retail ecommerce sales report: eMarketer’s estimates and forecast, 2013–2018. January.
Yamato. N.d.(a) Introducing TA-Q-BIN and the Yamato Group. Yamato website. http://www.kuronekoyamato.co.jp/strategy/en/page00_05.html#Page00ConSub05. Accessed August 20, 2015.
Yamato. N.d.(b). Company mission. http://www.yamato-kk.jp/eng/company/#menu02. Accessed August 20, 2015.
Author information
Authors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing Switzerland
About this chapter
Cite this chapter
Cordon, C., Garcia-Milà, P., Ferreiro Vilarino, T., Caballero, P. (2016). Bikes or Drones to the Consumer: The Logistical Challenge of the Last Mile. In: Strategy is Digital. Management for Professionals. Springer, Cham. https://doi.org/10.1007/978-3-319-31132-6_5
Download citation
DOI: https://doi.org/10.1007/978-3-319-31132-6_5
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-31131-9
Online ISBN: 978-3-319-31132-6
eBook Packages: Business and ManagementBusiness and Management (R0)