Issues Faced by IT Managers, Educators and Policy Makers

Abstract

Managers play the most important role in any organization. On an average, five to eight employees report to a Manager and four to six such Managers report to a Senior Manager (and so on goes the chain within any organization). The Managers form the bridge between the employees and the corporate. All interfacing happens via the Manager and while it is good to have a focused hierarchy in place, this also causes grief to a lot of employees. Highly hierarchical organizations have their own complexities involved but become important when one looks at organization strength of more than 100,000. We are not trying to emphasize that hierarchies are important but in the absence of any alternative, they do a decent job. The IT Manager faces a number of problems in everyday life, while interacting with his/her team members. There is no one sure-shot solution for the problem but the Manager does try to counter the challenges with little or no help from others in the organization (either his/her Manager or the HR Manager).