Abstract
It is important to establish a simple, easy-to-understand language so that everyone, regardless of their experience or education, can understand the benefits metrics can provide. I believe a lack of a common language causes more problems in business (and life) than anything else. Developing a shared vocabulary is the first step in ensuring success.
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© 2015 Martin Klubeck
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Klubeck, M. (2015). Establishing A Common Language. In: Planning and Designing Effective Metrics. Apress, Berkeley, CA. https://doi.org/10.1007/978-1-4842-0826-7_2
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DOI: https://doi.org/10.1007/978-1-4842-0826-7_2
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Publisher Name: Apress, Berkeley, CA
Print ISBN: 978-1-4842-0827-4
Online ISBN: 978-1-4842-0826-7
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