Abstract
User needs are the cornerstones of all successful user experience innovation. If your product, solution, or functionality does not cover existing or latent needs of the target users, then all your efforts in creating a great user experience for this solution may well be wasted. In other words, your user experience innovation will never be successful unless you cover an existing or latent end-user need.
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© 2012 Christian Kraft
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Kraft, C. (2012). Identifying User Needs. In: User Experience Innovation. Apress. https://doi.org/10.1007/978-1-4302-4150-8_4
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DOI: https://doi.org/10.1007/978-1-4302-4150-8_4
Publisher Name: Apress
Print ISBN: 978-1-4302-4149-2
Online ISBN: 978-1-4302-4150-8
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