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User Experience Innovation

User Centered Design That Works

  • Authors
  • Christian Kraft

Table of contents

  1. Front Matter
    Pages i-xx
  2. Christian Kraft
    Pages 1-10
  3. Christian Kraft
    Pages 11-20
  4. Christian Kraft
    Pages 21-26
  5. Christian Kraft
    Pages 27-42
  6. Christian Kraft
    Pages 43-56
  7. Christian Kraft
    Pages 57-64
  8. Christian Kraft
    Pages 65-74
  9. Christian Kraft
    Pages 75-79
  10. Christian Kraft
    Pages 81-100
  11. Christian Kraft
    Pages 101-108
  12. Christian Kraft
    Pages 109-121
  13. Christian Kraft
    Pages 123-130
  14. Christian Kraft
    Pages 131-135
  15. Christian Kraft
    Pages 137-148
  16. Christian Kraft
    Pages 149-156
  17. Christian Kraft
    Pages 157-164
  18. Christian Kraft
    Pages 165-177
  19. Christian Kraft
    Pages 179-184
  20. Christian Kraft
    Pages 185-194
  21. Christian Kraft
    Pages 195-196
  22. Back Matter
    Pages 197-207

About this book

Introduction

User Experience Innovation is a book about creating novel and engaging user experiences for new products and systems. User experience is what makes devices such as Apple's iPhone and systems such as Amazon.com so successful. iPhone customers don't buy just a phone; they buy into an experience enabled by the device. Similarly, Amazon.com customers enter a world of book reviews, interesting recommendations, instant downloads to their Kindle, and one-click purchasing. Products today are focal points, and it is the experience surrounding the product that matters the most. User Experience Innovation helps you create the right sort of experience around your products in order to be successful in the marketplace.

The approach in User Experience Innovation is backed by 18 years of experience from an author holding more than 100 patents relating to user experience. This is a book written by a practitioner for other practitioners. You'll learn 17 specific methods for creating innovation; these methods run the gamut from targeting user needs to relieving pain points, to providing positive surprises, to innovating around paradoxes. Each method is one that the author has used successfully. Taken together, they can help you create truly successful user experience innovations to benefit your company or organization, and to help you grow as an experienced expert and innovator in your own right.

  • Provides 17 proven methods for innovating around user experience
  • Helps you think beyond the product to the sum total of a customer's experience
  • Written by an experienced practitioner holding more than 100 user-experience patents

Bibliographic information

Industry Sectors
Pharma
Automotive
Chemical Manufacturing
Biotechnology
Finance, Business & Banking
Consumer Packaged Goods