Abstract
In the first chapter we quoted the original business guru, Peter Drucker, to the effect that marketing and innovation are the only things that really matter to a business organization. In this chapter we consider the first of these two functions. In particular we are concerned with the way that marketers target prospective consumers of their products by segmenting the market according to a number of different criteria.
Preview
Unable to display preview. Download preview PDF.
Further Reading
Crimp, M., The Market Research Process (Englewood Cliffs, NJ: Prentice-Hall, 1981). Asolid introduction to market research.
Engel, J. F., H. F. Fiorillo and M. A. Cayley, Market Segmentation: Concepts and Applications (New York: Holt, 1972). A good and accessible source of the basic ideas and usage of market segmentation.
Garreau, J., The Nine Nations of North America (New York: Avon, 1981). An influential anthropological approach to the North American market that deals in cultural boundaries rather than the political ones of country, state and region.
Holman, R. and M. R. Solomon, Advances in Consumer Research, vol. 18 (Provo, Utah: Association for Consumer Research, 1991). The most prestigious series of research reviews in the field. Updated every year or two. The 1991 edition contains a number of particularly important articles on market segmentation.
Levitt, T., The Marketing Imagination (New York: Free Press, 1983). A much quoted account of the ideas behind marketing and how marketers operate.
Piirto, R., Beyond Mind Games: The Marketing Power of Psychographics (Ithaca, NY: American Demographic Books, 1991). The leading authority on the practical applications of psychographics. Includes the history and development of VALS.
References
Smith, W. R., ‘Product differentiation and market segmentation as alternative marketing strategies’, Journal of Marketing, vol. 21 (1956), pp. 3–8.
Serafin, R., ‘How GM is shifting gears’, Advertising Age, vol. 4 (January 1988).
Drucker, P. F., Management (London: Heinemann, 1974).
McKenna, R., Marketing in an age of diversity’, Harvard Business Review (September–October 1988), pp. 88–95.
Larson, J., ‘A segment of one’, American Demographics, December 1991, pp. 16–17.
Applebaum, C., Adweek’s Marketing Week, vol. 9 (March 1992), p. 10.
‘Marketing’s new look’, Business Week, 26 January, 1987, p. 64ff.
McCarthy, M. J., ‘Marketers zero in on their customers’, The Wall Street Journal, 18 March 1991, p. B1.
Barlak, B. and C. G. Schiffman, ‘Cognitive age: A nonchronological age variable’, in K. B. Monroe (ed.), Advances in Consumer Research, vol. 8 (Ann Arbor, MI: Association for Consumer Research, 1981), pp. 602–6.
Weiss, M. J., The Clustering of America (New York: Harper & Row, 1988).
Lohmkuhl, D., ‘PRIZM-ACORN-style lifestyle research’, Media World, April 1982.
Plummer, J. T., ‘The concept and application of life style segmentation’, Journal of Marketing, vol. 38 (January 1974), p. 34.
Mehrotra, S. and W. D. Wells, ‘Psychographics and buyer behavior: Theory and recent empirical findings’, in A. G. Woodside, J. N. Sheth and P. D. Bennett (eds), Consumer and Industrial Buying Behavior (New York: Elsevier/North-Holland, 1977).
Mehrotra and Wells, ‘Psychographics and buyer behavior’, op. cit., p. 53.
Lunn, T., S. Baldwin and J. Dickens, Monitoring consumer lifestyles’, Admap, November 1982.
Mitchell, A., Nine American Lifestyles: Who We Are And Where We Are Going (New York: Macmillan, 1983).
Barker, S. M. and J. F. Trost, ‘Cultivate the high-volume consumer’, Harvard Business Review, March/April 1973, pp. 118–22.
Finkleman, B., ‘Ads should reinforce current users, not necessarily convert nonusers of products’, Marketing News, 15 January 1974, p. 1.
Charlton, P., ‘A review of brand loyalty’, Journal of The Market Research Society, vol. 15, (January 1973), p. 1.
Norris, E. E., ‘Your surefire clue to ad success: Seek out the consumer’s problem’, Advertising Age, 17 March 1975, pp. 43–4.
Moffat, S., ‘Japan’s new personalized production’, Fortune, 22 October 1990, pp. 132–5.
Copyright information
© 1997 David A. Statt
About this chapter
Cite this chapter
Statt, D.A. (1997). Market Segmentation. In: Understanding the Consumer. Palgrave, London. https://doi.org/10.1007/978-1-349-25438-5_2
Download citation
DOI: https://doi.org/10.1007/978-1-349-25438-5_2
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-66063-8
Online ISBN: 978-1-349-25438-5
eBook Packages: Palgrave Religion & Philosophy CollectionPhilosophy and Religion (R0)