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Developments in Retailing and Retail Management

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Managing Retail Productivity and Profitability
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Abstract

Retailing in most economies has experienced numerous and profound changes in its strategic and operational activities during recent years. Because (by definition) it is adjacent to the consumer it is not surprising that it responds rapidly to changes in consumer behaviour and response to economic, social and technological change. There have been many changes in the retail business environment, matched by as many responses from retailing companies.

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© 1996 David Walters and Dominic Laffy

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Walters, D., Laffy, D. (1996). Developments in Retailing and Retail Management. In: Managing Retail Productivity and Profitability. Palgrave, London. https://doi.org/10.1007/978-1-349-24621-2_1

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