Abstract
Laura Ashley, the UK-based retailer of clothing and furnishings, operates over 500 shops in around 30 countries and also sells through mail order. In the late 1980s the firm found itself operating at a loss. Steps were taken to reduce operations costs by closing several factories and attention was given to improving the cost-effectiveness of the other areas of the firm that supported operations activities.
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© 1993 Paul R. Ferguson, Glenys J. Ferguson and R. Rothschild
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Ferguson, P.R., Ferguson, G.J., Rothschild, R. (1993). The Costs of Support Activities: The Neglected Costs. In: Business Economics. Macmillan Texts in Economics. Palgrave, London. https://doi.org/10.1007/978-1-349-22696-2_5
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DOI: https://doi.org/10.1007/978-1-349-22696-2_5
Publisher Name: Palgrave, London
Print ISBN: 978-0-333-54247-7
Online ISBN: 978-1-349-22696-2
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