Abstract
Try this test: Which major Consulting firms, in their 1996 reports, said:
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‘We are committed to proving value to our clients and achieving our vision of being recognised as the professional services firm that contributes the most to its clients’ success’?
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‘We are meeting the market place by changing and evolving — doing what it takes to serve our clients and provide them with value that can’t be found anywhere else’?
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‘Our strategic intent is to create value for our clients and to bring competitive advantage to their activities’?
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‘We are an organisation that is committed to working together to deliver value. Our clients gain the greatest benefits from the firm when we work together with them and for them’?
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© 1999 Fiona Czerniawska
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Czerniawska, F. (1999). Branding and Differentiation. In: Management Consultancy in the 21st Century. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14873-8_7
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DOI: https://doi.org/10.1007/978-1-349-14873-8_7
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-14875-2
Online ISBN: 978-1-349-14873-8
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