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Abstract

Try this test: Which major Consulting firms, in their 1996 reports, said:

  • ‘We are committed to proving value to our clients and achieving our vision of being recognised as the professional services firm that contributes the most to its clients’ success’?

  • ‘We are meeting the market place by changing and evolving — doing what it takes to serve our clients and provide them with value that can’t be found anywhere else’?

  • ‘Our strategic intent is to create value for our clients and to bring competitive advantage to their activities’?

  • ‘We are an organisation that is committed to working together to deliver value. Our clients gain the greatest benefits from the firm when we work together with them and for them’?

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© 1999 Fiona Czerniawska

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Czerniawska, F. (1999). Branding and Differentiation. In: Management Consultancy in the 21st Century. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-14873-8_7

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