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  • © 1999

Management Consultancy in the 21st Century

Palgrave Macmillan

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Table of contents (22 chapters)

  1. Front Matter

    Pages i-xii
  2. Introduction

    1. Introduction

      • Fiona Czerniawska
      Pages 1-9
  3. Consultancy in the Next Ten Years

    1. Front Matter

      Pages 11-11
    2. Changes in the Client-Consultant Relationship

      • Fiona Czerniawska
      Pages 13-21
    3. Consultancy in the Next Decade? An Overview

      • Fiona Czerniawska
      Pages 22-33
    4. Innovation: The Over-production of Truth?

      • Fiona Czerniawska
      Pages 34-45
    5. Managing Existing Intellectual Capital

      • Fiona Czerniawska
      Pages 46-55
    6. Branding and Differentiation

      • Fiona Czerniawska
      Pages 68-81
    7. Specialisation

      • Fiona Czerniawska
      Pages 82-90
    8. The Changing Balance of People and Technology

      • Fiona Czerniawska
      Pages 91-101
    9. Globalisation

      • Fiona Czerniawska
      Pages 102-109
    10. The Polarisation of Consulting Styles

      • Fiona Czerniawska
      Pages 110-118
    11. From Advising to Doing

      • Fiona Czerniawska
      Pages 119-127
  4. Consultancy in 2020

    1. Front Matter

      Pages 129-130
    2. Segmenting the Consulting Industry of the Future

      • Fiona Czerniawska
      Pages 139-160
    3. The Future Nature of Consulting Services

      • Fiona Czerniawska
      Pages 161-167
    4. Client-Consultant Relations

      • Fiona Czerniawska
      Pages 168-174
    5. Critical Success Factors

      • Fiona Czerniawska
      Pages 175-182

About this book

Management consultancy is one of the fastest growing markets in the world today, with the worldwide fees estimated to total more than $60bn. This pace of growth looks set to continue, but the future holds significant challenges. This book assesses the key opportunities and risks facing the consulting industry over the next twenty years, such as: - the changing client-consultant relationship, with clients demanding more tangible benefits in a shorter time - access to new international capital will determine the survival of consulting firms - more complex relationships between consulting firms, with new alliances between traditional rivals in order to address new markets - a more blurred boundary between the roles of clients and consultants The author is a management consultant of long-standing experience and she quotes from interviews with leading partners from some of the world's most influential firms, including Andersen Consulting, PricewaterhouseCoopers, KPMG, Deloitte & Touche and the Boston Consulting Group. This will be essential reading for anyone already working as a consultant or considering doing so, and for people who buy or work with consultants.

Reviews

'The most interesting and relevant work on management consulting we've read in many years. Highly recommended.' - Consulting to Management

'A useful summary of what issues will be key at the beginning of the new millennium.' - Institute of Management Consultancy Insides Careers Guide

'This book ought to earn the author alot of money. It is a definite buy for all consultants, prospective consultants, MBA students and those that buy consultants. Czerniawska writes very well. She has managed to tell a very good story...Her analysis shows a lot of knowledge and research. I think she paints an accurate picture of the next ten years.' - Graham Hutton, Director, Penrose Management Consultants Ltd, in Ambassador

About the author

The book includes extracts from discussions with some of the key figures in the Management Consultancy industry worldwide.

Bibliographic Information

  • Book Title: Management Consultancy in the 21st Century

  • Authors: Fiona Czerniawska

  • DOI: https://doi.org/10.1007/978-1-349-14873-8

  • Publisher: Palgrave Macmillan London

  • eBook Packages: Palgrave Business & Management Collection, Business and Management (R0)

  • Copyright Information: Fiona Czerniawska 1999

  • Softcover ISBN: 978-1-349-14875-2Published: 08 February 1999

  • eBook ISBN: 978-1-349-14873-8Published: 08 February 1999

  • Edition Number: 1

  • Number of Pages: XII, 236

  • Topics: International Business, Management

Buy it now

Buying options

eBook USD 39.99
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
Softcover Book USD 49.99
Price excludes VAT (USA)
  • Compact, lightweight edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Other ways to access