Abstract
There is a cultural deregulation going on, where barriers to the free flow of ideas are being challenged and dismantled. The shift is to a firm where ideas, rather than information, are the currency. In his book, Post-Capitalist Society, Drucker argues that the primary resource of the post-capitalist society will be knowledge, not capital, and the manufacturing productivity revolution is over. Now it is the productivity of non-manual workers that matters. The various classes of the old capitalist society are being replaced by just two — knowledge workers and service workers.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Preview
Unable to display preview. Download preview PDF.
Bibliography
P. F. Drucker, The Coming of the New Organisation, Harvard Business School.
J. R. Katzenbach and D. K. Smith, The Wisdom of Teams, Harvard Business School
W. J. Quirke, Communicating Change, McGraw-Hill.
J. Smythe, C. Dorward and J. Reback, Managing the Corporate Reputation, Century Business, Random House.
K. Thompson, The Employee Revolution, Pitman Publishing.
M. Tracey and F. Wiersema, Choosing Disciplines or Choosing Customers, Harvard Business School.
F. Trompenaars, Riding the Waves of Culture, The Economist Books.
S. Vandermerwe, From Tin Soldiers to Russian Dolls, Butterworth-Heinemann.
Editor information
Copyright information
© 1995 Bill Quirke
About this chapter
Cite this chapter
Quirke, B. (1995). Internal Communication. In: Hart, N.A. (eds) Strategic Public Relations. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-13481-6_5
Download citation
DOI: https://doi.org/10.1007/978-1-349-13481-6_5
Publisher Name: Palgrave Macmillan, London
Print ISBN: 978-1-349-13483-0
Online ISBN: 978-1-349-13481-6
eBook Packages: Palgrave Business & Management CollectionBusiness and Management (R0)