Internal Communication

  • Bill Quirke


There is a cultural deregulation going on, where barriers to the free flow of ideas are being challenged and dismantled. The shift is to a firm where ideas, rather than information, are the currency. In his book, Post-Capitalist Society, Drucker argues that the primary resource of the post-capitalist society will be knowledge, not capital, and the manufacturing productivity revolution is over. Now it is the productivity of non-manual workers that matters. The various classes of the old capitalist society are being replaced by just two — knowledge workers and service workers.


Senior Manager Business Strategy Team Meeting Electronic Mail Harvard Business School 
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Copyright information

© Bill Quirke 1995

Authors and Affiliations

  • Bill Quirke

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