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Roots of Crisis and Reform Prospects

  • Chapter
The Evolution of Public Management

Abstract

Such sentiments, although less manifest after the lapse of a decade, guide the focus of this chapter, which traces and analyses the roots of the crisis from the perspective of problems of human resource management. Against this framework, the efficacy of the reform process is then judged.

The NHS is an institution which enables human beings to offer care, and sometimes cure, to others in need of it. It is a vast institution, with all the administrative consequences which follow from this, and the people who staff it must never be overlooked or the quality of their humane commitment undervalued; they are the foundation on which all else is built.

(Royal Commission on the National Health Service (Chairman Sir Alex Merrison), Report, Cmnd 7615 (London: HMSO, 1979), para. 1.6, p. 2.)

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Authors
  1. Colin Duncan
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  2. K. Ian Sams
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  3. Philip J. White
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Editor information

Editors and Affiliations

  1. Department of Business Studies, University of Edinburgh, UK

    Colin Duncan (Lecturer in Industrial Relations) (Lecturer in Industrial Relations)

Copyright information

© 1992 Palgrave Macmillan, a division of Macmillan Publishers Limited

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Duncan, C., Ian Sams, K., White, P.J. (1992). Roots of Crisis and Reform Prospects. In: Duncan, C. (eds) The Evolution of Public Management. Palgrave Macmillan, London. https://doi.org/10.1007/978-1-349-11473-3_13

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