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The Evolution of Public Management

Concepts and Techniques for the 1990s

  • Colin┬áDuncan

Table of contents

  1. Front Matter
    Pages i-xvi
  2. Policy and Reform

    1. Front Matter
      Pages 1-1
    2. Philip H. Bowers
      Pages 23-48
    3. Nicholas G. Terry
      Pages 49-64
  3. Functional Perspectives

    1. Front Matter
      Pages 65-65
    2. Jenny L. Rees
      Pages 67-83
    3. Nicholas S. Alexander
      Pages 84-100
    4. John J. Glen
      Pages 101-118
    5. Lyn C. Thomas
      Pages 119-139
    6. Jonathan N. Crook
      Pages 140-184
    7. George F. Harte
      Pages 185-204
    8. Colin Duncan
      Pages 205-238
    9. Timothy J. Newton
      Pages 239-260
  4. Case Study: NHS in Crisis

    1. Front Matter
      Pages 261-261
    2. Colin Duncan, K. Ian Sams, Philip J. White
      Pages 263-296
    3. Colin Duncan, K. Ian Sams, Philip J. White
      Pages 297-323
  5. Back Matter
    Pages 324-332

About this book

Introduction

This book addresses the convergence of public administration and business management concepts in public management processes. As well as policy and reform issues, readings deal with how business concepts and techniques may be practically applied to public sector activities. There are chapters on quality; marketing; model building; competitive tendering; cost benefit analysis; social accounting; pay and motivation; and stress management. It includes a case study of the recent 'crisis' in the NHS that challenges conventional accounts and the wisdom of current reforms.

Keywords

accounting business management marketing public administration public management Public Sector Management Public Services service

Editors and affiliations

  • Colin┬áDuncan
    • 1
  1. 1.Department of Business StudiesUniversity of EdinburghUK

Bibliographic information

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Finance, Business & Banking