Service Science, Management, Engineering and eOrganisations
Due to its long and rich background in product engineering, continental Europe and Germany especially can emerge as a strong force in service engineering. In particular, because much of the methods toolkit currently applied in service design and engineering builds upon traditional engineering methods. SSME only will be successful in the future if both areas are closely intertwined in interdisciplinary institutions, teams, and projects. In this paper, we present the institutions, projects and educational structures in place at our institution, KIT in Karlsruhe, Germany, for services research.
KeywordsService Engineering Service Innovation Service Design Electronic Market Master Program
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