Actionable Process Theories: A Unique Selling Proposition for a Science of Services

  • Nick V. Flor
Part of the Service Science: Research and Innovations in the Service Economy book series (SSRI)

A key objective for a science of services should be to produce actionable process theories. Doing so will distinguish a science of services from competing fields like management information systems, and allow a science of services to have more immediate real-world impact.


Management Information System Process Theory Cost Driver Management Information System Service Scientist 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.


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Copyright information

© Springer Science+Business Media, LLC 2008

Authors and Affiliations

  • Nick V. Flor

There are no affiliations available

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