Overview
- Broadens your understanding of the mutual relationship between sustainability and service science
- Provides methodologies, approaches, and tools that can imbue the service market with sustainability
- Presents different applications and examples of sustainable services
- Includes supplementary material: sn.pub/extras
Part of the book series: SpringerBriefs in Applied Sciences and Technology (BRIEFSAPPLSCIENCES)
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Table of contents (6 chapters)
Keywords
About this book
This book discusses the mutual relationship between service and sustainability. It covers methodologies and approaches and describes measurements and tools that can promote sustainability on the service market. Lastly, it presents the different applications of sustainability, together with examples of sustainable services.
Environmental concerns have become integral to any decision-making process in the design and implementation of goods and services. With the increasing dominance of the service sector, and as service systems become more complex and interdisciplinary, the focus must move from the exchange of products to that of services. Newly created services should thus aim to incorporate sustainability into their designs while viewing sustainability as a service in its own right. Integrating sustainability in the service design and development process is essential to improving the sustainability of our society and preserving the environment.
Moreover, doing so shifts the service boundaries from values that are focused only on personal, local, and current needs and economic profit to those that are broader and more future oriented, ultimately placing greater social and environmental responsibility on all stakeholders. In addition, it advances the current state-of-the-art in sustainable development and service design and contributes to improving the quality of life on a global scale.
Authors and Affiliations
Bibliographic Information
Book Title: Sustainability through Service
Book Subtitle: Perspectives, Concepts and Examples
Authors: Adi Wolfson, Shlomo Mark, Patrick M. Martin, Dorith Tavor
Series Title: SpringerBriefs in Applied Sciences and Technology
DOI: https://doi.org/10.1007/978-3-319-12964-8
Publisher: Springer Cham
eBook Packages: Engineering, Engineering (R0)
Copyright Information: The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG 2015
Softcover ISBN: 978-3-319-12963-1Published: 26 November 2014
eBook ISBN: 978-3-319-12964-8Published: 10 November 2014
Series ISSN: 2191-530X
Series E-ISSN: 2191-5318
Edition Number: 1
Number of Pages: VIII, 85
Number of Illustrations: 24 b/w illustrations
Topics: Engineering Economics, Organization, Logistics, Marketing, Sustainable Development, Complex Systems, Services
Industry Sectors: Aerospace, Automotive, Biotechnology, Chemical Manufacturing, Consumer Packaged Goods, Electronics, Energy, Utilities & Environment, Engineering, Finance, Business & Banking, IT & Software, Materials & Steel, Oil, Gas & Geosciences, Pharma