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Prosumers and smart grid technologies in Denmark: developing user competences in smart grid households

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Abstract

This paper explores and describes resident’s experiences from a smart grid project that involved 20 households in a rural area in Denmark and ran from 2014 to 2015. The study is based on qualitative data from the participating households, collected 6, 12 and 18 months after the start of the intervention. Drawing on theories of social practice and the three intertwined elements of a practice: competences, images and materials, the paper contributes with an in-depth analysis of a complex intervention, focusing on how the participants changed energy practices as a result of the installed smart grid technologies. Long-term studies on such comprehensive energy interventions and derived changes in domestic energy practices are exceptional. The results show that people relate to their natural environment in new ways and construct new practices according to the movements of the sun; that they gradually become skilled practitioners and prosumers; and that they also increase consumption and develop expectations towards the energy company, requesting better dialogue on energy consumption and control. The paper concludes with reflections and suggestions on how findings may be relevant to policy and research in the area.

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Notes

  1. The EU defines the smart grid as an ‘electricity network which intelligently integrates the actions of generators and consumers connected to it in order to efficiently deliver sustainable, economic and secure electricity supplies’, whereas the US Department of Energy provides a more-detailed definition and talks about the active participation of consumers: ‘a smart grid is self-healing, enables active participation of consumers, operates resiliently against attack and natural disasters, accommodates all generations and storage options, enables introduction of new products, services and markets, optimizes asset utilization and operates efficiently, provides power quality for the digital economy’ (Hadjsaïd and Sabonnadière 2011, pp. 471–472). The smart grid is thus an integration of electricity infrastructure.

  2. A brief presentation of the Danish energy context: wind power is a central element in Denmark’s strategy for obtaining a fossil-free energy system and corresponded to 30–40% of the total electricity production in Denmark during 2012–2014 (Energistyrelsen 2014). To comply with the challenges brought about by the large amount of fluctuating energy in the electricity system, the development of smart grids has been a priority on the national level and among leading energy sector actors in the country (Dansk Energi, and Energinet.dk 2010; KEB 2013). The Danish energy sector states that ‘flexible electricity consumption’ is the main purpose of the smart grid in Denmark (Schick and Gad 2015). Denmark has invested considerably in the Smart Grid: a review of European smart grid R&D projects. Reports that Denmark accounts for approximately 10% of the total investments in smart grid projects in Europe, making Denmark the country that invests the most per capita; it also has the highest spending per kilowatt-hour consumed (Giordano et al., 2013).

  3. We have chosen image rather than meaning. In content, we regard them highly similar, but there are some differences. It is well known that practises are regarded as ‘shared’, but in our view, the possibility of sharing meaning is highly problematic (as is also frequently debated by practice theorists). Image, however, is more explicit than meaning, often visual or expressed as a ‘brand’. In our view, ‘meaning’ is more an individual matter and more dynamic, as it depends on the situation. In line with our ethno-oriented approach, the individual is seen as competent, culturally anchored and able (in varying degree) to influence the technology through interaction with it. Hence, we feel ‘image’ more correct in this project, where many elements are visual and a certain image originally expressed text-wise (‘join this project and be an energy innovator’). Image has also been chosen for pragmatic reasons: CIM is easier to say than CMM. See Gram-Hanssen (2012) for a review of key elements in practises in practice theory literature.

  4. ‘Practical knowledge’ is not equal to being in possession of information (although it may be an element in the practice performance): people may read some gauge or metre and believe the information even though they have no idea whether the instrument is functioning properly and may thus acquire information, but this is not knowledge. When we refer to knowledge in this paper, it means the type of knowledge gained from performing practises and living our lives in an interaction with the environment, providing us information about the world we live in, information that is embodied and converted to knowledge of the world (Hauge 2013). Such ‘knowledge of the world’ is a sort of knowledge that goes beyond the mere possession of information, and it becomes ‘true’ to people precisely from doing it, from living the practice.

  5. We refer to competences as the overall set of different skills that may be needed for managing the technology. When interviewing residents, we preferred to use the word ‘skills’.

  6. Others have used the concept of rebound effect to ‘explain’ an extended use of energy after an energy saving installation. The rebound effect is ‘the extent of the energy saving produced by an efficiency investment that is taken back by consumers in the form of higher consumption’ (Herring and Roy 2007, p. 3), either in the form of more hours of use or a higher quality of energy service (such as dishwashing more often, using floor heating in more rooms etc.). We will not deal with the types of rebound here.

  7. There were several reasons. Some reported they could not be bothered with it, indicating that they were not interested in more technological gadgets. One family argued that, since the car was in use during the day and therefore at another location than the electricity was cheap, the application was probably not so relevant. Another reported that, since they lived far out in the countryside, the phone connection was not good; if she wanted to turn on the charging while sitting in the living room, it took quite some time to obtain a network connection, so she might as well go out and turn it on manually. One reported that the application did not work and did not insist on having it fixed.

  8. A common way to install electricity in family houses is via three electrical phases. Each electrical output in the house is connected to one of the three phases. The smart metre measures the total consumption and production from the three phases. The EV charger in Insero Live lab was connected to one of the three phases.

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Acknowledgements

We are grateful for the chance to work with Insero Live Lab, and we would like to thank the employees from Insero and the informants for taking the time to provide the necessary support and data, respectively. In particular, we would like to thank Munna Hoffmann-Jørgensen for valuable insights in the project setup and knowledge sharing that has been central for the research in this paper. We would also like to thank Eva-Karin Heiskanen, Kaisa Matschoss, Jouni Juntunen and the seven anonymous reviewers for helpful comments to an earlier version of this paper, and chief advisor Stefan Krüger Nielsen, Centre for Climate and Energy Economics, Danish Energy Agency, for comments on our policy suggestions.

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Correspondence to Meiken Hansen.

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This research was funded by the iPower project (The Danish Council for Strategic Research and the Danish Council for Technology). The content of this paper is the sole responsibility of the authors and does not represent the view of the iPower project or involved partners.

Appendix.

Appendix.

Table 2 The workshops 18 months after the implementation were arranged to include half of the households each
Table 3 The first column shows a list of informants; the second column shows which PV feed-in tariff they belong to

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Hansen, M., Hauge, B. Prosumers and smart grid technologies in Denmark: developing user competences in smart grid households. Energy Efficiency 10, 1215–1234 (2017). https://doi.org/10.1007/s12053-017-9514-7

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