In discussion with colleagues around the world, we have identified a critical gap of guidance for clinicians to communicate with patients and their families about how to minimize exposure whilst undertaking crucial eye care services during the current COVID-19 pandemic.
In the current environment, patients with neovascular age-related macular degeneration (nAMD) and their families are concerned and anxious about attending regular appointments to maintain their vision due to the risk of exposure.
The safety and well-being of our patients are of the utmost importance. The impact of a recurring treatment schedule during this pandemic, where there are severe restrictions on clinical services and social distancing measures, is among the important aspects to be addressed.
Firstly, a clear explanation of infection prevention protocols and safeguards of each clinic, including what to expect before, during, and after the appointment, may help to alleviate concerns.
We assessed international retinal practices and noted a lack of consistent evidence-based guidelines or readily available information for clinicians to communicate to their patients on how their clinics are adapting in response to COVID-19.
We at the Vision Academy , with support from Bayer, have compiled a guidance document that explains how to adapt clinic practices to minimize risk of exposure of patients and medical staff, and to prioritize those with the greatest treatment need . The suggestions are based on the latest clinical recommendations , which can be adapted to local regulations and standards. In addition, we have developed a communication template  that can be used as a proactive tool, to be sent via email or text message, to patients and their families ahead of their appointment to reassure them that their safety and eye health remains a priority.
A shortened version of the guidance document is provided below (full version available elsewhere ).
Informing patients and families about what to expect at the next appointment
Before the appointment, the clinic may reach out to inquire about the patient’s current health status.
The clinic schedule may be adjusted to permit the minimum number of people in the waiting room at any given time.
Regular visual acuity testing or eye scans before an anti-VEGF procedure may not be required to minimize the time spent in the clinic.
The ophthalmologist may wear a mask with a plastic shield over their eyes and limit conversation.
To limit exposure, scheduling of the next appointment may be via phone rather than in the clinic.
Educating patients on how to reduce the risk of exposure during and between clinic visits
Ask patients to notify your clinic ahead of the appointment if they have had direct exposure to a COVID-19-positive person, have a cough/fever or other symptoms indicative of exposure, and reschedule the appointment.
If the patient is feeling unwell, propose that their appointment be rescheduled.
Request patients to attend the appointment with only one companion who may have to wait outside the clinic to comply with social distancing protocols.
Instruct patients to maintain a distance of at least 2 m (6 ft) whilst in the waiting room.
Patients may be given a mask to wear during treatment.
In case of cancellation, ask patients to reschedule as soon as able.
Prior to the next scheduled appointment, ask patients to regularly monitor their vision with an Amsler Grid test, alternating eyes when conducting the test.
Encourage patients to contact the clinic if they notice a change in their vision to assess if an emergency visit is needed.
We hope that these documents are a useful resource to the medical community.
Prof. Tariq Aslam
Manchester Royal Eye Hospital
Dr. Jane Barratt
International Federation on Ageing
Prof. Bora Eldem
Professor of Ophthalmology
Prof. Robert Finger
Professor of Ophthalmic Epidemiology and Retina Consultant
University of Bonn
Prof. Richard Gale
Consultant Medical Ophthalmologist and Clinical Director in Ophthalmology
Honorary Visiting Professor
University of York
Dr. Monica Lövestam-Adrian
Head of the Medical Retina Department
Lund University Hospital
Associate Professor in Ophthalmology
Dr. Mali Okada
Royal Victorian Eye and Ear Hospital
Mr. Nick Parker
International Agency for Prevention of Blindness
Dr. Francisco Rodriguez
Fundación Oftalmológica Nacional
Chair of the Department of Ophthalmology
Universidad del Rosario School of Medicine
Ms. Michelle Sylvanowicz
Director of Global Advocacy
Mr. James Talks
Royal Victoria Infirmary
Prof. Tien Yin Wong
Singapore National Eye Centre
Provost’s Chair Professor of Ophthalmology
Duke-NUS Graduate Medical School
Chair of the Singapore Eye Research Institute
Vision Academy (2020) Vision Academy: people, reseach, education. [cited March 2020]; Available from: https://www.visionacademy.org/
Korobelnik JF, Loewenstein A, Eldem B, Joussen AM, Koh A, Lambrou GN, Lanzetta P, Li X, Lövestam-Adrian M, Navarro R, Okada AA, Pearce I, Rodríguez FJ, Wong DT, Wu L (2020) Guidance for anti-VEGF intravitreal injections during the COVID-19 pandemic. Graefes Arch Clin Exp Ophthalmol 2020. https://doi.org/10.1007/s00417-020-04703-x
International Council of Ophthalmology (2020) ICO Global COVID-19 Resource Center. [cited 4 April 2020]; Available from: http://www.icoph.org/news/news_detail/602/ICO-Global-COVID-19-Resource-Center.html
Vision Academy (2020) Guidance for patients with nAMD and their families during the COVID-19 pandemic. [cited Apr 2020]; Available from: https://www.visionacademy.org/vision-academy-community/COVID-19-materials
Editorial support was provided by Apothecom, UK, and it was funded by Bayer Consumer Care AG, Switzerland.
Springer Nature remains neutral with regard to jurisdictional claims in published maps and institutional affiliations.
About this article
Cite this article
Korobelnik, JF., Loewenstein, A. & on behalf of the Vision Academy. Communicating with patients with nAMD and their families during the COVID-19 pandemic. Graefes Arch Clin Exp Ophthalmol 258, 1335–1337 (2020). https://doi.org/10.1007/s00417-020-04697-6