The New Palgrave Dictionary of Economics

2018 Edition
| Editors: Macmillan Publishers Ltd

ICT, Internet and Worker Productivity

  • Irene Bertschek
Reference work entry
DOI: https://doi.org/10.1057/978-1-349-95189-5_2941

Abstract

This article provides a brief overview of the role of information and communication technologies (ICT) as a driver of productivity. In particular, it focuses on the diffusion of computers and the Internet at the workplace and discusses the relationship with wages, the task composition of occupations and labour productivity at the firm level.

Keywords

Complementarities Computer use Econometric analysis Firm-level data Internet Labour productivity Organisational change Production function Social networks Task-based approach Wage equation 

JEL Classifications

D22 D24 J24 J31 O33 
This is a preview of subscription content, log in to check access.

Bibliography

  1. Aral, S., E. Brynjolfsson, and M. van Alstyne. 2012. Information, technology and information worker productivity. Working paper. Available at: http://ssrn.com/abstract=942310
  2. Aral, S., E. Brynjolfsson, and L. Wu. 2012b. Three-way complementarities: Performance pay, human resource analytics, and information technology. Management Science 58(5): 913–931. doi:10.1287/mnsc.1110.1460.CrossRefGoogle Scholar
  3. Autor, D.H., F. Levy, and R.J. Murnane. 2003. The skill content of recent technological change: An empirical exploration. Quarterly Journal of Economics 118(4): 1279–1333.CrossRefGoogle Scholar
  4. Bartel, A., C. Ichniowski, and K. Shaw. 2007. How does information technology affect productivity? Plant-level comparisons of product innovation, process improvement, and worker skills. Quarterly Journal of Economics 122(4): 1721–1758. doi:10.1162/qjec.2007.122.4.1721.CrossRefGoogle Scholar
  5. Bertschek, I., and U. Kaiser. 2004. Productivity effects of organizational change: Microeconometric evidence. Management Science 50(3): 394–404.CrossRefGoogle Scholar
  6. Bertschek, I., H. Fryges, and U. Kaiser. 2006. B2B or not to be: Does B2B e-commerce increase labour productivity? International Journal of the Economics of Business 13(3): 387–405.CrossRefGoogle Scholar
  7. Bertschek, I., D. Cerquera, and G.J. Klein. 2011. More bits – More bucks? Measuring the impact of broadband internet on firm performance, ZEW Discussion Papers, No. 11–032.Google Scholar
  8. Black, S., and L. Lynch. 2001. How to compete: The impact of workplace practices and information technology on productivity. The Review of Economics and Statistics 83(3): 434–445.CrossRefGoogle Scholar
  9. Bloom, N., R. Sadun, and J. Van Reenen. 2012. Americans do IT better: US multinationals and the productivity miracle. American Economic Review 102(1): 167–201.CrossRefGoogle Scholar
  10. Borghans, L., and B. ter Weel. 2004. Are computer skills the new basic skills? The returns to computer, writing, and math skills in Britain. Labour Economics 11(1): 85–98.CrossRefGoogle Scholar
  11. Bresnahan, T.F., and M. Trajtenberg. 1995. General purpose technologies ‘engines of growth’? Journal of Econometrics 65(1): 83–108.CrossRefGoogle Scholar
  12. Bresnahan, T.F., E. Brynjolfsson, and L.M. Hitt. 2002. Information technology, workplace organization and the demand for skilled labour: Firm-level evidence. Quarterly Journal of Economics 117(1): 339–376.CrossRefGoogle Scholar
  13. Brynjolfsson, E., and A. Saunders. 2010. Wired for innovation: How information technology is reshaping the economy. Cambridge, MA: MIT Press.Google Scholar
  14. Colombo, M.G., A. Croce, and L. Grili. 2012. ICT services and small businessesproductivity gains: An analysis of the use of broadband Internet technology. Working paper. Milano.Google Scholar
  15. DiNardo, J.E., and J.-S. Pischke. 1997. The returns to computer use revisited: Have pencils changed the wage structure too? Quarterly Journal of Economics 112(1): 291–303.CrossRefGoogle Scholar
  16. Draca, M., R. Sadun, and J. Van Reenen. 2007. Productivity and ICTs: A review of the evidence. In The oxford handbook of information and communication technologies, ed. R. Mansell, C. Avgerou, D. Quah, and R. Silverstone, 100–147. New York: Oxford University Press.Google Scholar
  17. Entorf, H., and F. Kramarz. 1997. Does unmeasured ability explain the higher wages of new technology workers? European Economic Review 41(8): 1489–1509.CrossRefGoogle Scholar
  18. Entorf, H., M. Gollac, and F. Kramarz. 1999. New technologies, wages, and worker selection. Journal of Labor Economics 17(3): 464–491.CrossRefGoogle Scholar
  19. Forman, C., A. Goldfarb, and S. Greenstein. 2011. The Internet and local wages: A puzzle. American Economic Review 102(1): 556–575.CrossRefGoogle Scholar
  20. Grimes, A., C. Ren, and P. Stevens. 2012. The need for speed: Impacts of Internet connectivity on firm productivity. Journal of Productivity Analysis 37(2): 187–201.CrossRefGoogle Scholar
  21. Hall, B.H., F. Lotti, and J. Mairesse. 2012. Evidence on the impact of ICT investment on innovation and productivity in Italian firms. Economics of Innovation and New Technology. doi:10.1080/10438599.2012.708134.Google Scholar
  22. Hempell, T. 2005. What’s spurious? What’s real? Measuring the productivity impacts of ICT at the firm level. Empirical Economics 30(2): 427–464.CrossRefGoogle Scholar
  23. Kretschmer, T. 2012. Information and communication technologies and productivity growth: A survey of the literature. OECD Digital Economy Papers, No. 195. OECD Publishing. doi:10.1787/5k9bh3jllgs7-en.Google Scholar
  24. Krueger, A.B.. 1993. How computers have changed the wage structure: Evidence from microdata, 1984–1989. Quarterly Journal of Economics 108(1): 33–60.CrossRefGoogle Scholar
  25. Polder, M., G. van Leeuwen, P. Mohnen, and W. Raymond. 2010. Product, process and organizational innovation: Drivers, complementarity and productivity effects. UNU-MERIT Working Paper (2010–035).Google Scholar
  26. Spitz-Oener, A. 2006. Technical change, job tasks, and rising educational demands: Looking outside the wage structure. Journal of Labor Economics 24(2): 235–270.CrossRefGoogle Scholar
  27. Spitz-Oener, A. 2008. Returns to pencil use revisited. Industrial and Labor Relations Review 61(4): 502–517.CrossRefGoogle Scholar
  28. Statistisches Bundesamt. 2011. Unternehmen und Arbeitsstätten. Nutzung von Informations- und Kommunikationstechnologien in Unternehmen. Wiesbaden.Google Scholar

Copyright information

© Macmillan Publishers Ltd. 2018

Authors and Affiliations

  • Irene Bertschek
    • 1
  1. 1.