Skip to main content

Police Occupational Culture and Bullying

  • Living reference work entry
  • First Online:
Special topics and particular occupations, professions and sectors

Part of the book series: Handbooks of Workplace Bullying, Emotional Abuse and Harassment ((HWBEAH,volume 4))

Abstract

This chapter explores the pervasive nature of bullying and harassment within the police occupational culture amongst police officers and staff. Literature from all continents identifies similar issues relating to policing strategies, reform and workplace behaviour. Law enforcement agencies across the world report similar problems in attempting cultural change with officers determined to maintain their desire for adrenaline-led police work and consequently rejecting any move towards a community policing philosophy. The idea of real police work endures within the occupational culture promoting and preserving the unwritten rules of loyalty and solidarity, but anyone failing to conform to the group norms and values becomes exposed to being isolated and excluded. Real police work is generally associated with high-intensity masculine traits, thus developing a macho culture and isolating female officers who fail to demonstrate masculine characteristics. The normality of the macho culture appears to be acceptable to both academics and practitioners to such a degree that research fails to recognize the subtle, or even more blatant, behaviours that are deemed to be potentially bullying or harassment. In addition, some literature raises the question of whether police officers recognize negative behaviours if they are intrinsic to the workplace. Literature examined during this study has identified how emotion, either as emotional energy or emotional intelligence (EI), has value when attempting to understand why and how police officers behave in the way they do. Police and law enforcement agencies have developed codes of ethics and policies in an attempt to take positive action to tackle the problem of bullying and harassment, but these have proved worthless in the battle to transform the occupational culture and associated negative behaviours. Parallels are made to changes relating to racism in the UK (United Kingdom) police following the publication of the Macpherson Report UK (1999), which identified negative behaviours as unwitting and institutional as opposed to deliberate and individual.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Institutional subscriptions

References

  • Blumberg, D. M., Giromini, L., & Jacobson, L. B. (2016). Impact of police academy training on recruits’ integrity. Police Quarterly, 19(1), 63–86.

    Article  Google Scholar 

  • Brackett, M. A., Lopes, P. N., Ivcevic, Z. Mayer, J. D., & Salovey, P. (2004). Integrating emotion and cognition: The role of emotional intelligence. In D. Dai & R.J. Sternberg (Eds.), Motivation, emotion, and cognition: Integrating perspectives on intellectual functioning (pp. 175–194). Mahwah, NJ: Lawrence Erlbaum.

    Google Scholar 

  • Broderick, D. (2016). Cultural change: Gender, diversity and inclusion in the Australian Federal Police. https://www.afp.gov.au/sites/default/files/PDF/Reports/Cultural-Change-Report-2016.pdf. Accessed 8 Nov 2017.

  • Brough, P., Chataway, S., & Biggs, A. (2016). ‘You don’t want people knowing you’re a copper!’ A contemporary assessment of police organisational culture. International Journal of Police Science & Management, 18(1), 28–36.

    Article  Google Scholar 

  • Brunetto, Y., Xerri, M., Shacklock, K., Farr-Wharton, B., & Farr-Wharton, R. (2016). Management, bullying and the work outcomes of Australian paramilitary. Australian & New Zealand Journal of Criminology. https://doi.org/10.1177/0004865816647429.

  • Bykov, O. (2014). Police academy training: An evaluation of the strengths and weaknesses of police academies. Themis: Research Journal of Justice Studies and Forensic Science, 2(1), Article 9, 142–159.

    Google Scholar 

  • Campeau, H. (2015). ‘Police culture’ at work: Making sense of police oversight. British Journal of Criminology, 55(4), 669–687.

    Article  Google Scholar 

  • Cashmore, E. (2002). Behind the window dressing: Ethnic minority police perspectives on cultural diversity. Journal of Ethnic and Migration Studies, 28(2), 327–341.

    Article  Google Scholar 

  • Champion, D. R. (2017). Policing as myth: Narrative and integral approaches to police identity and culture. International Journal of Criminology and Sociological Theory, 10(1), 1–13.

    Google Scholar 

  • Chan, J. (1996). Changing police culture. British Journal of Criminology, 36(1), 109. http://web.b.ebscohost.com.ergo.southwales.ac.uk/ehost/pdfviewer/pdfviewer?vid=1&sid=c587e926-5d9e-4cb1-9675-6902abf722b8%40sessionmgr4007. Accessed 22 Sept 2017.

    Article  Google Scholar 

  • Chappell, A. T., & Lanza-Kaduce, L. (2010). Police academy socialization: Understanding the lessons learned in a paramilitary-bureaucratic organization. Journal of Contemporary Ethnography, 39(2), 187–214.

    Article  Google Scholar 

  • Charles, M. W., & Arndt, L. M. R. (2013). Gay- and lesbian-identified law enforcement officers: Intersection of career and sexual identity. The Counseling Psychologist, 41(8), 1153–1185.

    Article  Google Scholar 

  • Charman, S., & Corcoran, D. (2015). Adjusting the police occupational cultural landscape: The case of An Garda Síochána. Policing and Society, 25(5), 484–503.

    Article  Google Scholar 

  • Civilian Review and Complaints Commission for the RCMP. (2017). Report into workplace harassment in the RCMP. Ottawa: Civilian Review and Complaints Commission for the RCMP.

    Google Scholar 

  • College of Policing. (2014). Code of ethics: A code of practice for the principles and standards of professional behaviour for the policing profession of England and Wales. http://www.college.police.uk/What-we-do/Ethics/Documents/Code_of_Ethics.pdf. Accessed 11 Jan 2018.

  • Collins, R. (2003). Stratification, emotional energy, and the transient emotions. In M. Emirbayer (Ed.), Emile Durkheim: Sociologist of modernity. Oxford: Blackwell.

    Google Scholar 

  • Collins, R. (2004). Interaction ritual chains. Princeton: Princeton University Press.

    Book  Google Scholar 

  • Colvin, R. (2015). Shared workplace experiences of lesbian and gay police officers in the United Kingdom. Policing: An International Journal of Police Strategies & Management, 38(2), 333–349.

    Article  Google Scholar 

  • Controller and Auditor General. (2015a). Deputy Auditor’s General overview: Response of the New Zealand Police to the Commission of Inquiry into Police Conduct: Fourth monitoring report. https://www.oag.govt.nz/2015/police-conduct/index.htm. Accessed 14 Nov 2017.

  • Controller and Auditor General. (2015b). Changes to the Police’s workplace culture: Response of the New Zealand Police to the Commission of Inquiry into Police Conduct: Fourth monitoring report. https://www.oag.govt.nz/2015/police-conduct/part4.htm. Accessed 14 Nov 2017.

  • Courpasson, D., & Monties, V. (2017). “I am my body”. Physical selves of police officers in a changing institution. Journal of Management Studies, 54(1), 32–57.

    Article  Google Scholar 

  • Demarée, C. (2017). Danger is also what patrol officers make of it. European Journal of Policing Studies, 4(4)–5(1), 441–468.

    Google Scholar 

  • Demarée, C., Verwee, I., & Enhus, E. (2013). Observing the observers. Participant observation in police settings. In K. Beyens, J. Christiaens, B. Claes, S. De Ridder, H. Tournel, & H. Tubex (Eds.), The pains of doing criminological research (pp. 105–123). Acad and Scientific Publishers.

    Google Scholar 

  • Dunhill, C. (Ed.). (1989). The boys in blue. London: Virago.

    Google Scholar 

  • Ellis, L. K. (2016). Policemoms: Perceptions of motherhood and policy in Ohio Police organizations. Doctoral dissertation, Walden University.

    Google Scholar 

  • Farr-Wharton, B., Shacklock, K., Brunetto, Y., Teo, S. T., & Farr-Wharton, R. (2017). Workplace bullying, workplace relationships and job outcomes for police officers in Australia. Public Money & Management, 37(5), 325–332.

    Article  Google Scholar 

  • Fielding, N. G. (1994). Cop canteen culture. In T. Newburn & E. Stanko (Eds.), Just boys doing business: Men, masculinity and crime. London: Routledge. https://books.google.co.uk/books?id=7CCBIXcu1nUC&printsec=frontcover&source=gbs_ge_summary_r&cad=0#v=onepage&q&f=false. Accessed 22 Sept 2017.

    Google Scholar 

  • Frug, G. E. (1998). City services. New York University Law Review, 73(23), 23–96.

    Google Scholar 

  • Getty, R. M., Worrall, J. L., & Morris, R. G. (2016). How far from the tree does the apple fall? Field training officers, their trainees, and allegations of misconduct. Crime & Delinquency, 62(6), 821–839.

    Article  Google Scholar 

  • Gigerenzer, G. (2008). Moral intuition = fast and frugal heuristics? In W. Sinnott-Armstrong (Ed.), Moral psychology (Vol. 2, pp. 1–26). Cambridge, MA: MIT Press.

    Google Scholar 

  • Giorgi, G., Leon-Perez, J. M., & Arenas, A. (2015). Are bullying behaviors tolerated in some cultures? Evidence for a curvilinear relationship between workplace bullying and job satisfaction among Italian workers. Journal of Business Ethics, 131(1), 227–237.

    Article  Google Scholar 

  • Gundhus, H. O. (2017). Discretion as an obstacle: Police culture, change, and governance in a Norwegian context. Policing: A Journal of Policy and Practice, 11(3), 258–272.

    Article  Google Scholar 

  • Hales, G., May, T., Belur, J., & Hough, M. (2015). Chief officer misconduct in policing: An exploratory study. http://whatworks.college.police.uk/Research/Documents/150317_Chief_officer_misconduct_FINAL_%20REPORT.pdf. Accessed 26 Oct 2017.

  • Hildreth, J. A. D., Gino, F., & Bazerman, M. (2016). Blind loyalty? When group loyalty makes us see evil or engage in it. Organizational Behavior and Human Decision Processes, 132, 16–36.

    Article  Google Scholar 

  • Hofstede, G., Hofstede, G. J., & Minkov, M. (2010). Cultures and organizations: Software of the mind. New York: McGraw-Hill.

    Google Scholar 

  • House of Commons. (2016). Home Affairs Committee. Police diversity. First Report of Session 2016–17. https://publications.parliament.uk/pa/cm201617/cmselect/cmhaff/27/27.pdf. Accessed 25 Oct 2017.

  • Independent Police Commission. (2013). Policing for a Better Britain: Report of the Independent Police Commission.

    Google Scholar 

  • Ingram, J. R., Paoline, E. A., & Terrill, W. (2013). A multilevel framework for understanding police culture: The role of the workgroup. Criminology, 51(2), 365–397.

    Article  Google Scholar 

  • Jackson, J., Hough, M., Bradford, B., Hohl, K., & Kuha, J. (2012). Policing by consent: Understanding the dynamics of police power and legitimacy. London: London School of Economics and Political Science.

    Google Scholar 

  • Klockars, C. B., Kutnjak Ivkovic, S., & Haberfeld, M. R. (2006). The idea of police integrity. In Enhancing police integrity. New York: Springer.

    Google Scholar 

  • Kutnjak Ivković, S., & Shelley, T. O. C. (2008). The contours of police integrity across Eastern Europe: The case of Bosnia and Herzegovina and the Czech Republic. International Criminal Justice Review, 18(1), 59–82.

    Article  Google Scholar 

  • Kutnjak Ivković, S., Haberfeld, M., & Peacock, R. (2016). Decoding the code of silence. Criminal Justice Policy Review, 29, 172–189.

    Article  Google Scholar 

  • Lewis, D. (2002). The social construction of workplace bullying: A sociological study with special reference to further and higher education. Thesis submitted in fulfilment for a degree of Doctor of Philosophy, University of Wales.

    Google Scholar 

  • Loftus, B. (2008). Dominant culture interrupted: Recognition, resentment and the politics of change in an English police force. The British Journal of Criminology, 48(6), 756–777.

    Article  Google Scholar 

  • Loftus, B. (2010). Police occupational culture: Classic themes, altered times. Policing & Society, 20(1), 1–20.

    Article  Google Scholar 

  • Macpherson, Sir William of Cluny. (1999). The Stephen Lawrence inquiry, report of an inquiry by Sir William Macpherson of Cluny (Parliamentary papers, Cm, 4262) (pp. 3–10). London: Stationery Office.

    Google Scholar 

  • Mazerolle, L. (2001). Policing in the 21st century: What works and what doesn’t. In 4th National Outlook Symposium on Crime in Australia, Canberra.

    Google Scholar 

  • McKay, R. B. (2014). Confronting workplace bullying: Agency and structure in the Royal Canadian Mounted Police. Administration & Society, 46(5), 548–572.

    Article  Google Scholar 

  • Mennicke, A., Gromer, J., Oehme, K., & MacConnie, L. (2016). Workplace experiences of gay and lesbian criminal justice officers in the United States: A qualitative investigation of officers attending a LGBT law enforcement conference. Policing and Society, 28(6), 1–18.

    Google Scholar 

  • Miller, S. L., & Lilley, T. G. (2014). Proving themselves: The status of LGBQ police officers. Sociology Compass, 8(4), 373–383.

    Article  Google Scholar 

  • Miller, H., & Rayner, C. (2012). The form and function of “bullying” behaviors in a strong occupational culture: Bullying in a UK police service. Group & Organization Management, 37(3), 347–375.

    Article  Google Scholar 

  • Natarajan, M. (2014). Police culture and the integration of women officers in India. International Journal of Police Science & Management, 16(2), 124–139.

    Article  Google Scholar 

  • New Zealand Police. (2015). Code of conduct. http://www.police.govt.nz/sites/default/files/publications/ourcode.pdf. Accessed 30 Dec 2017.

  • New Zealand Police. (2017a). NZ Police Workplace Survey 2017: Safe working environment for females and ethnic minority employees. http://www.police.govt.nz/sites/default/files/publications/wps-2017-nz-police-safe-working-environment-report.pdf. Accessed 8 Nov 2017.

  • New Zealand Police. (2017b). NZ Police Workplace Survey 2017: Report of findings. http://www.police.govt.nz/sites/default/files/publications/wps-2017-nz-police-organisational-report.pdf. Accessed 8 Nov 2017.

  • Newburn, T. (2012). Handbook of policing. Cullompton: Willan Publishing.

    Google Scholar 

  • O’Neill, M. (2016). Revisiting the classics: Janet Chan and the legacy of ‘changing police culture’. Policing and Society, 26(4), 475–480.

    Article  Google Scholar 

  • O’Neill, M., & Holdaway, S. (2007). Black Police Associations and the police occupational culture. In M. O’Neill, M. Marks, & A. Singh (Eds.), The police occupational culture: New debates and directions. New York: Emerald/Elsevier Press.

    Chapter  Google Scholar 

  • Pheko, M. M., Monteiro, N. M., & Segopolo, M. T. (2017). When work hurts: A conceptual framework explaining how organizational culture may perpetuate workplace bullying. Journal of Human Behavior in the Social Environment, 27(6), 1–18.

    Google Scholar 

  • Portillos E. L. P. (2016) Chicano officers working in the Latino community: Diversity, police culture and unique perspectives and challenges. In M. G. Urbing and S. Espinoza Alvares (Eds.), (2015). Latino police officers in the United States: An examination of emerging trends and issues. Springfield: Charles C. Thomas.

    Google Scholar 

  • Prenzler, T., & Sinclair, G. (2013). The status of women police officers: An international review. International Journal of Law, Crime and Justice, 41(2), 115–131.

    Article  Google Scholar 

  • Punch, M. (2009). Police corruption: Exploring police deviance and crime. Cullompton: Willan Publishing.

    Google Scholar 

  • Rantatalo, O., & Karp, S. (2017). Stories of policing: The role of storytelling in police students’ sensemaking of early work-based experiences. Vocations and Learning, 11(1), 1–17.

    Google Scholar 

  • Rayner, C., & Lewis, D. (2011). Managing workplace bullying: The role of policies. In S. Einarsen, H. Hoel, C. Cooper, & D. Zapf (Eds.), Bullying and harassment in the workplace (pp. 327–340). London: CRC Press Inc.

    Google Scholar 

  • RCMP. (2014). Amended RCMP Act. http://www.rcmp.gc.ca/en/amended-rcmp-act. Accessed 15 Jan 2018.

  • Reiner, R. (2000). The politics of the police (3rd ed.). Oxford: Oxford University Press.

    Google Scholar 

  • Reiner, R. (2010). The politics of the police (4th ed.). Oxford: Oxford University Press.

    Book  Google Scholar 

  • Rennstam, J., & Sullivan, K. R. (2017). Peripheral inclusion through informal silencing and voice – A study of LGB officers in the Swedish Police. Gender, Work & Organization, 25(2), 177–194.

    Google Scholar 

  • Schein, E. H. (2010). Organizational culture and leadership (4th ed.). Jossey-Bass.

    Google Scholar 

  • Scott, W. R. (2013). Institutions and organisations: Ideas, interests and ideas. Los Angeles: Sage.

    Google Scholar 

  • Silvestri, M. (2003). Women in charge. Policing, gender and leadership. Cullompton: Willan Publishing.

    Google Scholar 

  • Silvestri, M. (2017). Police culture and gender: Revisiting the ‘cult of masculinity’. Policing: A Journal of Policy and Practice, 11(3), 289–300.

    Article  Google Scholar 

  • Sklansky, D. (2007). Seeing blue: Police reform, occupational culture, and cognitive burn-in. In M. O’Neill, M. Marks, & A. Singh (Eds.), Police occupational culture: New debates and directions (pp. 19–45). Amsterdam: Elsevier.

    Google Scholar 

  • Skolnick, J. (2002). Corruption and the blue code of silence. Police Practice and Research, 3(1), 7. https://doi.org/10.1080/15614260290011309.

    Article  Google Scholar 

  • Smith, D. J., & Gray, J. (1985). Police and people in London: The PSI report (Vol. 8). Aldershot: Gower Publishing Company Limited.

    Google Scholar 

  • Stamm, E. (2015). Methods of policing: Deviation from the standard model of policing and measured effectiveness. Honors Research Projects 186. http://ideaexchange.uakron.edu/honors_research_projects/186.

  • Steinþórsdóttir, F. S., & Pétursdóttir, G. M. (2017). Preserving masculine dominance in the police force with gendered bullying and sexual harassment. Policing: A Journal of Policy and Practice, 12(2), 1–12.

    Google Scholar 

  • Steyn, J. (2017). Lilac? ‘Ten years of blue nurtured nature’. Police Practice and Research, 18(3), 259–274.

    Article  Google Scholar 

  • Turner, J. C. (1987). Rediscovering the social group: Self-categorization theory. Oxford, UK: Basil Blackwell.

    Google Scholar 

  • Uhnoo, S. (2013). Within ‘the Tin Bubble’: The police and ethnic minorities in Sweden. Policing and Society, 25(2), 129–149.

    Article  Google Scholar 

  • Unison. (2016). Police staff bullying survey. https://www.unison.org.uk/content/uploads/2016/02/Police-Bullying-Survey-Report-AW.pdf. Accessed 15 Oct 2017.

  • Vaisey, S. (2009). Motivation and justification: A dual-process model of culture in action. American Journal of Sociology, 114(6), 1675–1715.

    Article  Google Scholar 

  • Vallmüür, B. (2016). Exploring gender-neutrality of police integrity in Estonia. Policing, 39(2), 401–415.

    Article  Google Scholar 

  • Van Hulst, M. (2017). Backstage storytelling and leadership. Policing: A Journal of Policy and Practice, 1(11), 356–368.

    Article  Google Scholar 

  • Viljoen, L. (2015). Are you man enough? A Case study of the represented and experienced masculinity in the South African Police Service. South African Review of Sociology, 46(3), 45–63.

    Article  Google Scholar 

  • von Scheve, C. (2012). Collective emotions in rituals: Elicitation, transmission, and a “Matthew-Effect”. In A. Michaels & C. Wulf (Eds.), Emotions in rituals and performance (pp. 55–77). London: Routledge.

    Google Scholar 

  • Waddington, P. A. J. (1999). Police (canteen) sub-culture. An appreciation. British Journal of Criminology, 39(2), 287–309.

    Article  Google Scholar 

  • Waddington, P. A. J. (2002). Policing citizens: Police, power and the state. Abington: Routledge.

    Book  Google Scholar 

  • Wallace, J., Hunt, J., & Richards, C. (1999). The relationship between organisational culture, organisational climate and managerial values. International Journal of Public Sector Management, 12(7), 548–564.

    Article  Google Scholar 

  • Westmarland, L. (2017). Putting their bodies on the line: Police culture and gendered physicality. Policing: A Journal of Policy and Practice, 11(3), 301–317.

    Article  Google Scholar 

  • Westmarland, L., & Rowe, M. (2016). Police ethics and integrity: Can a new code overturn the blue code? Policing and Society, 28(7), 1–17.

    Google Scholar 

  • Whelan, C. (2017). Security networks and occupational culture: Understanding culture within and between organisations. Policing and Society, 27(2), 113–135. https://doi.org/10.1080/10439463.2015.1020804.

    Article  Google Scholar 

  • Willis, J. (2014). A recent history of the police. In M. Reisig & R. Kane (Eds.), The Oxford handbook of police and policing. Oxford: Oxford University Press.

    Google Scholar 

  • Winslow, M. P. (2004). Reactions to the imputation of prejudice. Basic & Applied Social Psychology, 26(4), 289–229.

    Article  Google Scholar 

  • Workman-Stark, A. (2015). From exclusion to inclusion: A proposed approach to addressing the culture of masculinity within policing. Equality, Diversity and Inclusion: An International Journal, 34(8), 764–775.

    Article  Google Scholar 

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Hilary Miller .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2019 Springer Nature Singapore Pte Ltd.

About this entry

Check for updates. Verify currency and authenticity via CrossMark

Cite this entry

Miller, H. (2019). Police Occupational Culture and Bullying. In: D'Cruz, P., Noronha, E., Keashly, L., Tye-Williams, S. (eds) Special topics and particular occupations, professions and sectors. Handbooks of Workplace Bullying, Emotional Abuse and Harassment, vol 4. Springer, Singapore. https://doi.org/10.1007/978-981-10-5154-8_6-1

Download citation

  • DOI: https://doi.org/10.1007/978-981-10-5154-8_6-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, Singapore

  • Print ISBN: 978-981-10-5154-8

  • Online ISBN: 978-981-10-5154-8

  • eBook Packages: Springer Reference Behavioral Science and PsychologyReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

Publish with us

Policies and ethics