Abstract
Workplace bullying (WPB) is an occupational hazard that can be prevalent in any organization, irrespective of size, sector or geographic location. Globally, public sector employees have been found to be at greater risk for WPB compared to their private sector counterparts, in part due to distinctive sectoral factors such as being service oriented and highly bureaucratic, devalued by the public, a large and diverse workforce and also a higher unionization rate than the private sector. This chapter examines the international literature on WPB in the public sector. It starts with a discussion on the distinguishing characteristics of the public sector, emphasizing alongside the role of cultural context. In bringing out the prevalence of WPB in the public sector, the chapter reviews the factors associated with the risk for bullying in this sector, including organizational, political, economic and socio-cultural factors and cross-cultural variations in the perception and tolerance of WPB. The chapter then describes strategies for prevention and management of the hazard. Finally, the authors offer recommendations for future directions in research and policy.
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El Ghaziri, M., London, M., Lipscomb, J. (2019). Workplace Bullying in the Public Sector. In: D'Cruz, P., Noronha, E., Keashly, L., Tye-Williams, S. (eds) Special topics and particular occupations, professions and sectors. Handbooks of Workplace Bullying, Emotional Abuse and Harassment, vol 4. Springer, Singapore. https://doi.org/10.1007/978-981-10-5154-8_16-1
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