Skip to main content

Participatory Design and Design for Values

  • Reference work entry
  • First Online:
Book cover Handbook of Ethics, Values, and Technological Design

Abstract

Participatory Design (PD) is a design methodology in which the future users of a design participate as co-designers in the design process. It is a value-centered design approach because of its commitment to the democratic and collective shaping of a better future. This chapter builds forth on the Scandinavian Participatory Design tradition. We discuss why the design process is as important as the final result, the product, or service. The creative application of Participatory Design methods facilitates a design process in which values emerge and become inscribed in a prototype. We present PD’s guiding principles: equalizing power relations, democratic practices, situation-based action, mutual learning, tools and techniques, and alternative visions about technology. In addition, we discuss some value practices and design methods informed by our PD projects in health care and the public sector. We maintain that Participatory Design increases the chance that the final result of a design process represents the values of the future users.

This is a preview of subscription content, log in via an institution to check access.

Access this chapter

Chapter
USD 29.95
Price excludes VAT (USA)
  • Available as PDF
  • Read on any device
  • Instant download
  • Own it forever
eBook
USD 499.99
Price excludes VAT (USA)
  • Available as EPUB and PDF
  • Read on any device
  • Instant download
  • Own it forever
Hardcover Book
USD 699.99
Price excludes VAT (USA)
  • Durable hardcover edition
  • Dispatched in 3 to 5 business days
  • Free shipping worldwide - see info

Tax calculation will be finalised at checkout

Purchases are for personal use only

Institutional subscriptions

Notes

  1. 1.

    We use the term Scandinavian Participatory Design (PD) to refer to the early years of the Participatory Design tradition in the Scandinavian countries and Participatory Design (PD) to refer to the design tradition in general. Several PD researchers cited in this chapter use or have used different terms to refer to the early years of the Participatory Design tradition, such as user-centered systems design, systems development, and cooperative design.

  2. 2.

    1975–1980

References

  • Aasen N (2014) Transisjonsapp - Ansvar for egen helse. Master thesis, University of Oslo, Oslo

    Google Scholar 

  • Akrich M (1992) The description of technical objects. In: Bijker W, Law J (eds) Shaping technology. MIT Press, Cambridge, pp 205–224

    Google Scholar 

  • Albrechtslund A (2007) Ethics and technology design. Ethics Inf Technol 9(1):63–72

    Article  Google Scholar 

  • Bath C (2009) Searching for methodology: feminist technology design in computer science. Online Proc. gender & ICT. Retrieved from http://www.informatik.uni-bremen.de/soteg/gict2009/proceedings/GICT2009_Bath-geloescht.pdf

  • Beck E (2002) P for political: participation is not enough. Scand J Inf Syst 14(1)

    Google Scholar 

  • Bergvall-Kåreborn B, Ståhlbrost A (2008) Participatory design: one step back or two steps forward? In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 102–111

    Google Scholar 

  • Bjerknes G, Bratteteig T (1995) User participation and democracy: a discussion of Scandinavian research on system development. Scand J Inf Syst 7:73–73

    Google Scholar 

  • Blomberg J, Karasti H (2012) Ethnography: positioning ethnography within participatory design. In: Routledge international handbook of participatory design. Routledge, New York, pp 86–116

    Google Scholar 

  • Blomberg JL, Giacomi J, Mosher A, Swenton-Hall P (1993) Ethnographic field methods and their relation to design. In: Participatory design: principles and practices. Lawrence Erlbaum Associates, Hillsdale, pp 123–156

    Google Scholar 

  • Bødker S (1996) Creating conditions for participation: conflicts and resources in systems development. Hum-Comput Interact 11(3):215–236

    Article  Google Scholar 

  • Bødker S, Grønbæk K (1991) Cooperative prototyping: users and designers in mutual activity. Int J Man–Machine Stud 34(3):453–478

    Article  Google Scholar 

  • Bødker K, Kensing F, Simonsen J (2004) Participatory IT design: designing for business and workplace realities. MIT Press, Cambridge

    Google Scholar 

  • Braa J, Sahay S (2012) Health information systems programme: participatory design within the HISP network. In: Routledge international handbook of participatory design. Routledge, New York, pp 235–256

    Google Scholar 

  • Brandt E, Binder T, Sanders EB-N (2012) Tools and techniques: ways to engage telling, making, and enacting. In: Routledge international handbook of participatory design. Routledge, New York, pp 145–181

    Google Scholar 

  • Bratteteig T (2004) Making change. Dealing with relations between design and use. Dr. Philos dissertation, Department of Informatics, University of Oslo

    Google Scholar 

  • Bratteteig T, Stolterman E (1997) Design in groups – and all that jazz. Comput Des Context 289–316

    Google Scholar 

  • Bratteteig T, Wagner I (2014) Disentangling participation: power and decision-making in participatory design. Springer, Heidelberg

    Google Scholar 

  • Bratteteig T, Bødker K, Dittrich Y, Mogensen PH, Simonsen J (2012) Methods: organising principles and general guidelines for participatory design projects. In: Routledge international handbook of participatory design. Routledge, New York, pp 117–144

    Google Scholar 

  • Brey P (2010) Values in technology and disclosive computer ethics. Camb Handb Inf Comput Ethics 41–58

    Google Scholar 

  • Brodersen C, Dindler C, Iversen OS (2008) Staging imaginative places for participatory prototyping. CoDesign 4(1):19–30

    Article  Google Scholar 

  • Christiansen E (2014) From “ethics of the eye” to “ethics of the hand” by collaborative prototyping. J Inf Commun Ethics Soc 12(1):3–9

    Article  Google Scholar 

  • Dindler C, Iversen OS (2007) Fictional inquiry – design collaboration in a shared narrative space. CoDesign 3(4):213–234

    Article  Google Scholar 

  • Ehn P (1988) Work-oriented design of computer artifacts. Arbetslivscentrum, Stockholm

    Google Scholar 

  • Ehn P (2008) Participation in design things. In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 92–101

    Google Scholar 

  • Ehn P, Badham R (2002) Participatory design and the collective designer. PDC 1–10

    Google Scholar 

  • Ehn P, Sandberg Å (1979) Systems development: on strategy and ideology. Data (4):1–8

    Google Scholar 

  • Elovaara P, Mörtberg C (2010) Cartographic mappings: participative methods. In: Proceedings of the 11th biennial participatory design conference. ACM, New York, pp 171–174

    Chapter  Google Scholar 

  • Elovaara P, Igira FT, Mörtberg C (2006) Whose participation? whose knowledge?: exploring PD in Tanzania-Zanzibar and Sweden. In: Proceedings of the ninth conference on participatory design: expanding boundaries in design, vol 1. ACM, New York, pp 105–114

    Chapter  Google Scholar 

  • Finken S, Stuedahl D (2008) Silence’ as an analytical category for PD. In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 170–173

    Google Scholar 

  • Fischer G, Giaccardi E, Ye Y, Sutcliffe AG, Mehandjiev N (2004) Meta-design: a manifesto for end-user development. Commun ACM 47(9):33–37. doi:10.1145/1015864.1015884

    Article  Google Scholar 

  • Flyvbjerg B (2001) Making social science matter: why social inquiry fails and How it Can succeed again. Cambridge University Press, Cambridge, UK

    Book  Google Scholar 

  • Friedman B, Kahn PH (2003) In: Jacko JA, Sears A (eds) The human-computer interaction handbook. Erlbaum Associates, Hillsdale

    Google Scholar 

  • Fry T (2009) Design futuring: sustainability, ethics and new practice. Berg/Macmillan, Oxford

    Google Scholar 

  • Fry T (2011) Design as politics. Berg, New York

    Google Scholar 

  • Goodier CI, Soetanto R (2013) Building future scenarios using cognitive mapping. J Maps 9(2):203–217

    Article  Google Scholar 

  • Greenbaum JM, Kyng M (1991) Design at work: cooperative design of computer systems. Lawrence Erlbaum Associates, Hillsdale

    Google Scholar 

  • Gregory J (2003) Scandinavian approaches to participatory design. Int J Eng Educ 19(1):62–74

    Google Scholar 

  • Halloran J, Hornecker E, Stringer M, Harris E, Fitzpatrick G (2009) The value of values: resourcing co-design of ubiquitous computing. CoDesign 5(4):245–273

    Article  Google Scholar 

  • Halskov K, Dalsgård P (2006) Inspiration card workshops. In: Proceedings of the 6th conference on designing interactive systems. ACM, New York, pp 2–11

    Chapter  Google Scholar 

  • Haraway D (1988) Situated knowledges: the science question in feminism and the privilege of partial perspective. Fem Stud 14(3):575–599

    Article  Google Scholar 

  • Haraway D (2003) The companion species manifesto: dogs, people, and significant otherness. Prickly Paradigm Press, Chicago

    Google Scholar 

  • Hillgren P-A, Seravalli A, Emilson A (2011) Prototyping and infrastructuring in design for social innovation. CoDesign 7(3–4):169–183

    Article  Google Scholar 

  • Hussain S, Sanders EB-N, Steinert M (2012) Participatory design with marginalized people in developing countries: challenges and opportunities experienced in a field study in Cambodia. Int J Des 6(2)

    Google Scholar 

  • Ihde D (1999) Technology and prognostic predicaments. AI Soc 13(1–2):44–51

    Article  Google Scholar 

  • Iversen OS, Halskov K, Leong TW (2012) Values-led participatory design. CoDesign 8(2–3):87–103

    Article  Google Scholar 

  • Jansson M (2007) Participation, knowledges, and experiences: design of IT- systems in e-home health care. Doctoral thesis, Luleå Technical University. Retrieved from http://epubl.ltu.se/1402-1544/2007/56/index-en.html

  • Jansson M, M­rtberg C (2011) A Cup of Coffee: Users’ needs and experiences of ICT in homecare. In: Human-Centered Design of E-Health technologies: Concepts, Methods, and Applications. IGI Global, Hershey, pp 253–271

    Google Scholar 

  • Jungk R, Müllert NR (1981) Zukunftswerkstätten, wege zur wiederbelebung der demokratie (future workshops: ways to revive democracy). Goldman, Munchen

    Google Scholar 

  • Kanstrup AM, Christiansen E (2006) Selecting and evoking innovators: combining democracy and creativity. In: Proceedings of the 4th Nordic conference on human-computer interaction: changing roles. ACM, New York, pp 321–330

    Chapter  Google Scholar 

  • Karasti H (2001) Increasing sensitivity towards everyday work practice in system design. University of Oulu, Oulu

    Google Scholar 

  • Karasti H (2003) Gendered expertise and participation in systems design. In: How to make a difference?: information technology, transnational democracy and gender. Luleå University of Technology, Luleå, pp 29–49

    Google Scholar 

  • Keinonen T (2010) Protect and appreciate – notes on the justification of user-centered design. Int J Des 4(1):17–27

    Google Scholar 

  • Kensing F, Greenbaum J (2012) Heritage: having a say. In: Routledge international handbook of participatory design. Routledge, New York, pp 21–36

    Google Scholar 

  • Kensing F, Madsen KH (1991) Generating visions: future workshops and metaphorical design. In: Design at work: cooperative design of computer systems. Lawrence Erlbaum Associates, Hillsdale, pp 155–168

    Google Scholar 

  • KULU (2014) Kul teknologi for unge med langvarige helseutfordringer. http://www.kulu.no/english.php. Retrieved 30 May 2014

  • Lahti A, Naraha S, Svensson J, Wärnestål P (2012) Ethical heuristics – a tool for applying ethics in user-involved IS projects. Presented at the nordic contributions in IS research: third scandinavian conference on information systems, SCIS 2012 Sigtuna Sweden. Proceedings retrieved from http://hh.diva-portal.org/smash/record.jsf?pid=diva2:548656., 17–20 Aug 2012

  • Lanzara GF, Mathiassen L (1985) Mapping situations within a system development project. Inf Manag 8(1):3–20

    Article  Google Scholar 

  • Latour B (1991) Technology is society made durable. In: Law J (ed) A sociology of monsters: essays on power, technology, and monsters. Routledge, London, pp 103–131

    Google Scholar 

  • Letondal C, Mackay WE (2004) Participatory programming and the scope of mutual responsibility: balancing scientific, design and software commitment. In: Proceedings of the eighth conference on participatory design: artful integration: interweaving media, materials and practices, vol 1. ACM, New York, pp 31–41

    Chapter  Google Scholar 

  • Lim Y-K, Stolterman E, Tenenberg J (2008) The anatomy of prototypes: prototypes as filters, prototypes as manifestations of design ideas. ACM Trans Comput-Hum Interact 15(2):7:1–7:27

    Google Scholar 

  • Luck R (2003) Dialogue in participatory design. Des Stud 24(6):523–535

    Article  Google Scholar 

  • Luck R (2007) Learning to talk to users in participatory design situations. Des Stud 28(3):217–242

    Article  Google Scholar 

  • Manders-Huits N, van den Hoven J (2009) The need for a value-sensitive design of communication infrastructures. In: Sollie P, Düwell M (eds) Evaluating new technologies. Springer, Dordrecht, pp 51–60

    Chapter  Google Scholar 

  • Manders-Huits N, Zimmer M (2009) Values and pragmatic action: the challenges of introducing ethical intelligence in technical design communities. Int Rev Inf Ethics 10(2):37–45

    Google Scholar 

  • Markussen R (1996) Politics of intervention in design: feminist reflections on the Scandinavian tradition. Ai Soc 10(2):127–141

    Article  Google Scholar 

  • Morgall J, Vedel G (1985) Office automation: the case of gender and power. Econ Ind Democr 6(1):93–112

    Article  Google Scholar 

  • Mörtberg C, Stuedahl D (2005) Silences and sensibilities: increasing participation in IT design. In: Proceedings of the 4th decennial conference on critical computing: between sense and sensibility. ACM, New York, pp 141–144

    Chapter  Google Scholar 

  • Mörtberg C, Bratteteig T, Wagner I, Stuedahl D, Morrison A (2010) Methods that matter in digital design research. In: Wagner I, Bratteteig T, Stuedahl D (eds) Exploring digital design. Springer, London, pp 105–144

    Chapter  Google Scholar 

  • Mouffe C (1993) The return of the political. Verso, London

    Google Scholar 

  • Nygaard K (1974) Planlegging, styring og databehandling: Grunnbok for fagbevegelsen Del 2 Datamaskiner, systemer og språk. Tiden Norsk Forlag, Oslo

    Google Scholar 

  • Nygaard K, Bergo OT (1975) The trade unions – new users of research. Pers Rev 4(2):5–10

    Article  Google Scholar 

  • Phelan SK, Kinsella EA (2013) Picture this … safety, dignity, and voice – ethical research with children practical considerations for the reflexive researcher. Qual Inq 19(2):81–90

    Article  Google Scholar 

  • Pratt ML (1998) Arts of the contact zone. Negot Acad Lit: Teach Learn Across Lang C 91:171

    Google Scholar 

  • Puri SK, Byrne E, Nhampossa JL, Quraishi ZB (2004) Contextuality of participation in IS design: a developing country perspective. In: Proceedings of the eighth conference on participatory design: artful integration: interweaving media, materials and practices, vol 1. ACM, New York, pp 42–52

    Chapter  Google Scholar 

  • Read JC, Horton M, Sim G, Gregory P, Fitton D, Cassidy B (2013) CHECk: a tool to inform and encourage ethical practice in participatory design with children. In: CHI’13 extended abstracts on human factors in computing systems. ACM, New York, pp 187–192

    Chapter  Google Scholar 

  • Redström J (2006) Towards user design? On the shift from object to user as the subject of design. Des Stud 27(2):123–139

    Article  Google Scholar 

  • Redström J (2008) RE:definitions of use. Des Stud 29(4):410–423

    Article  Google Scholar 

  • Robertson T, Wagner I (2012) Ethics: engagement, representation and politics-in-action. In: Routledge international handbook of participatory design. Routledge, New York, pp 64–85

    Google Scholar 

  • Sanders EBN, Brandt, E, Binder T (2010) A framework for organizing the tools and techniques of participatory design. In: Proceedings of the 11th biennial participatory design conference (pp. 195–198). ACM. Retrieved from http://dl.acm.org/citation.cfm?id=1900476

  • Shapiro D (2010) A modernised participatory design? Scand J Inf Syst 22(1):69–76

    Google Scholar 

  • Simonsen J, Robertson T (2012) Routledge international handbook of participatory design. Routledge, New York

    Google Scholar 

  • Spinuzzi C (2005) The methodology of participatory design. Techl Commun 52(2):163–174

    Google Scholar 

  • Star SL, Strauss A (1999) Layers of silence, arenas of voice: the ecology of visible and invisible work. Comput Support Coop Work (CSCW) 8(1–2):9–30

    Article  Google Scholar 

  • Steen M (2013) Virtues in participatory design: cooperation, curiosity, creativity, empowerment and reflexivity. Sci Eng Ethics 19(3):945–962

    Article  Google Scholar 

  • Stuedahl D (2004) Forhandlinger og overtalelser: Kunnskapsbygging pÍ tvers av kunnskapstradisjoner i brukermedvirkende design av ny IKT. University of Oslo, Oslo

    Google Scholar 

  • Suchman L (1995) Making work visible. Commun ACM 38(9):56–64

    Article  Google Scholar 

  • Suchman L (2002) Located accountabilities in technology production. Scand J Inf Syst 14(2):91–106

    Google Scholar 

  • Suchman L (2007) Human-machine reconfigurations: plans and situated actions, 2nd edn. Cambridge University Press, Cambridge

    Google Scholar 

  • Telier A, Binder T, De Michelis G, Ehn P, Jaccuci G, Linde P, Wagner I (2011) Design things. MIT Press, Cambridge, MA

    Google Scholar 

  • Van den Hoven J (2007) ICT and value sensitive design. In: Goujon P, Lavelle S, Duquenoy P, Kimppa K, Laurent V (eds) The information society: innovation, legitimacy, ethics and democracy in honor of Professor Jacques Berleur S.J. Springer, New York, pp 67–72. Retrieved from http://link.springer.com/chapter/10.1007/978-0-387-72381-5_8

  • Van der Velden M (2010) Design for the contact zone. Knowledge management software and the structures of indigenous knowledges. In: Sudweeks F, Hrachovec H, Ess C, Sudweeks F, Hrachovec H, Ess C (eds) Cultural attitudes towards technology and communication 2010 proceedings of the seventh international conference on cultural attitudes towards technology and communication Vancouver, Canada, 15–18 June 2010. School of Information Technology, Murdoch University, Murdoch, pp 1–18. Retrieved from http://sammelpunkt.philo.at:8080/2002/

  • Van der Velden M (2014) Re-politicising participatory design: what we can learn from fairphone. In: Ninth international conference on culture, technology, and communication. Oslo. Retrieved from http://philo.at/ocs2/index.php/oslo14/ctnewd14/paper/view/295

  • Van der Velden M, El Emam K (2013) “Not all my friends need to know”: a qualitative study of teenage patients, privacy, and social media. J Am Med Inform Assoc: JAMIA 20(1):16–24

    Article  Google Scholar 

  • Van der Velden M, & Machniak M (2014) Colourful privacy: designing visible privacy settings with teenage hospital patients. Presented at the ACHI 2014, The seventh international conference on advances in computer-human interactions, pp 60–65. Retrieved from http://www.thinkmind.org/index.php?view=article&articleid=achi_2014_3_30_20220

  • Vehviläinen M (1997) Gender, expertise and information technology. University of Tampere, Department of Computer Science, Tampere

    Google Scholar 

  • Verbeek P-P (2006) Materializing morality design ethics and technological mediation. Sci Technol Hum Value 31(3):361–380

    Article  Google Scholar 

  • Verbeek P-P (2011) Moralizing technology: understanding and designing the morality of things. University of Chicago Press, Chicago

    Book  Google Scholar 

  • Visser FS, Stappers PJ, van der Lugt R, Sanders EB-N (2005) Contextmapping: experiences from practice. CoDesign 1(2):119–149

    Article  Google Scholar 

  • Wagner I (1993) A Web of fuzzy problems: confronting the ethical issues. Commun ACM 36(6):94–101

    Article  Google Scholar 

  • Winschiers-Theophilus H, Bidwell NJ, Blake E (2012) Altering participation through interactions and reflections in design. CoDesign 8(2–3):163–182

    Article  Google Scholar 

  • Wölfel C, Merritt T (2013) Method card design dimensions: a survey of card-based design tools. In: Kotzé P, Marsden G, Lindgaard G, Wesson J, Winckler M (eds) Human-computer interaction – INTERACT 2013. Springer, Berlin/Heidelberg, pp 479–486

    Chapter  Google Scholar 

  • Wood J (2007) Designing for micro-utopias; thinking beyond the possible. Ashgate. Retrieved from http://research.gold.ac.uk/326/

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to Maja van der Velden .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2015 Springer Science+Business Media Dordrecht

About this entry

Cite this entry

van der Velden, M., Mörtberg, C. (2015). Participatory Design and Design for Values. In: van den Hoven, J., Vermaas, P., van de Poel, I. (eds) Handbook of Ethics, Values, and Technological Design. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-6970-0_33

Download citation

  • DOI: https://doi.org/10.1007/978-94-007-6970-0_33

  • Published:

  • Publisher Name: Springer, Dordrecht

  • Print ISBN: 978-94-007-6969-4

  • Online ISBN: 978-94-007-6970-0

  • eBook Packages: Humanities, Social Sciences and Law

Publish with us

Policies and ethics