Abstract
Participatory Design (PD) is a design methodology in which the future users of a design participate as co-designers in the design process. It is a value-centered design approach because of its commitment to the democratic and collective shaping of a better future. This chapter builds forth on the Scandinavian Participatory Design tradition. We discuss why the design process is as important as the final result, the product, or service. The creative application of Participatory Design methods facilitates a design process in which values emerge and become inscribed in a prototype. We present PD’s guiding principles: equalizing power relations, democratic practices, situation-based action, mutual learning, tools and techniques, and alternative visions about technology. In addition, we discuss some value practices and design methods informed by our PD projects in health care and the public sector. We maintain that Participatory Design increases the chance that the final result of a design process represents the values of the future users.
Access this chapter
Tax calculation will be finalised at checkout
Purchases are for personal use only
Notes
- 1.
We use the term Scandinavian Participatory Design (PD) to refer to the early years of the Participatory Design tradition in the Scandinavian countries and Participatory Design (PD) to refer to the design tradition in general. Several PD researchers cited in this chapter use or have used different terms to refer to the early years of the Participatory Design tradition, such as user-centered systems design, systems development, and cooperative design.
- 2.
1975–1980
References
Aasen N (2014) Transisjonsapp - Ansvar for egen helse. Master thesis, University of Oslo, Oslo
Akrich M (1992) The description of technical objects. In: Bijker W, Law J (eds) Shaping technology. MIT Press, Cambridge, pp 205–224
Albrechtslund A (2007) Ethics and technology design. Ethics Inf Technol 9(1):63–72
Bath C (2009) Searching for methodology: feminist technology design in computer science. Online Proc. gender & ICT. Retrieved from http://www.informatik.uni-bremen.de/soteg/gict2009/proceedings/GICT2009_Bath-geloescht.pdf
Beck E (2002) P for political: participation is not enough. Scand J Inf Syst 14(1)
Bergvall-Kåreborn B, Ståhlbrost A (2008) Participatory design: one step back or two steps forward? In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 102–111
Bjerknes G, Bratteteig T (1995) User participation and democracy: a discussion of Scandinavian research on system development. Scand J Inf Syst 7:73–73
Blomberg J, Karasti H (2012) Ethnography: positioning ethnography within participatory design. In: Routledge international handbook of participatory design. Routledge, New York, pp 86–116
Blomberg JL, Giacomi J, Mosher A, Swenton-Hall P (1993) Ethnographic field methods and their relation to design. In: Participatory design: principles and practices. Lawrence Erlbaum Associates, Hillsdale, pp 123–156
Bødker S (1996) Creating conditions for participation: conflicts and resources in systems development. Hum-Comput Interact 11(3):215–236
Bødker S, Grønbæk K (1991) Cooperative prototyping: users and designers in mutual activity. Int J Man–Machine Stud 34(3):453–478
Bødker K, Kensing F, Simonsen J (2004) Participatory IT design: designing for business and workplace realities. MIT Press, Cambridge
Braa J, Sahay S (2012) Health information systems programme: participatory design within the HISP network. In: Routledge international handbook of participatory design. Routledge, New York, pp 235–256
Brandt E, Binder T, Sanders EB-N (2012) Tools and techniques: ways to engage telling, making, and enacting. In: Routledge international handbook of participatory design. Routledge, New York, pp 145–181
Bratteteig T (2004) Making change. Dealing with relations between design and use. Dr. Philos dissertation, Department of Informatics, University of Oslo
Bratteteig T, Stolterman E (1997) Design in groups – and all that jazz. Comput Des Context 289–316
Bratteteig T, Wagner I (2014) Disentangling participation: power and decision-making in participatory design. Springer, Heidelberg
Bratteteig T, Bødker K, Dittrich Y, Mogensen PH, Simonsen J (2012) Methods: organising principles and general guidelines for participatory design projects. In: Routledge international handbook of participatory design. Routledge, New York, pp 117–144
Brey P (2010) Values in technology and disclosive computer ethics. Camb Handb Inf Comput Ethics 41–58
Brodersen C, Dindler C, Iversen OS (2008) Staging imaginative places for participatory prototyping. CoDesign 4(1):19–30
Christiansen E (2014) From “ethics of the eye” to “ethics of the hand” by collaborative prototyping. J Inf Commun Ethics Soc 12(1):3–9
Dindler C, Iversen OS (2007) Fictional inquiry – design collaboration in a shared narrative space. CoDesign 3(4):213–234
Ehn P (1988) Work-oriented design of computer artifacts. Arbetslivscentrum, Stockholm
Ehn P (2008) Participation in design things. In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 92–101
Ehn P, Badham R (2002) Participatory design and the collective designer. PDC 1–10
Ehn P, Sandberg Å (1979) Systems development: on strategy and ideology. Data (4):1–8
Elovaara P, Mörtberg C (2010) Cartographic mappings: participative methods. In: Proceedings of the 11th biennial participatory design conference. ACM, New York, pp 171–174
Elovaara P, Igira FT, Mörtberg C (2006) Whose participation? whose knowledge?: exploring PD in Tanzania-Zanzibar and Sweden. In: Proceedings of the ninth conference on participatory design: expanding boundaries in design, vol 1. ACM, New York, pp 105–114
Finken S, Stuedahl D (2008) Silence’ as an analytical category for PD. In: Proceedings of the tenth anniversary conference on participatory design 2008. Indiana University, Indianapolis, pp 170–173
Fischer G, Giaccardi E, Ye Y, Sutcliffe AG, Mehandjiev N (2004) Meta-design: a manifesto for end-user development. Commun ACM 47(9):33–37. doi:10.1145/1015864.1015884
Flyvbjerg B (2001) Making social science matter: why social inquiry fails and How it Can succeed again. Cambridge University Press, Cambridge, UK
Friedman B, Kahn PH (2003) In: Jacko JA, Sears A (eds) The human-computer interaction handbook. Erlbaum Associates, Hillsdale
Fry T (2009) Design futuring: sustainability, ethics and new practice. Berg/Macmillan, Oxford
Fry T (2011) Design as politics. Berg, New York
Goodier CI, Soetanto R (2013) Building future scenarios using cognitive mapping. J Maps 9(2):203–217
Greenbaum JM, Kyng M (1991) Design at work: cooperative design of computer systems. Lawrence Erlbaum Associates, Hillsdale
Gregory J (2003) Scandinavian approaches to participatory design. Int J Eng Educ 19(1):62–74
Halloran J, Hornecker E, Stringer M, Harris E, Fitzpatrick G (2009) The value of values: resourcing co-design of ubiquitous computing. CoDesign 5(4):245–273
Halskov K, Dalsgård P (2006) Inspiration card workshops. In: Proceedings of the 6th conference on designing interactive systems. ACM, New York, pp 2–11
Haraway D (1988) Situated knowledges: the science question in feminism and the privilege of partial perspective. Fem Stud 14(3):575–599
Haraway D (2003) The companion species manifesto: dogs, people, and significant otherness. Prickly Paradigm Press, Chicago
Hillgren P-A, Seravalli A, Emilson A (2011) Prototyping and infrastructuring in design for social innovation. CoDesign 7(3–4):169–183
Hussain S, Sanders EB-N, Steinert M (2012) Participatory design with marginalized people in developing countries: challenges and opportunities experienced in a field study in Cambodia. Int J Des 6(2)
Ihde D (1999) Technology and prognostic predicaments. AI Soc 13(1–2):44–51
Iversen OS, Halskov K, Leong TW (2012) Values-led participatory design. CoDesign 8(2–3):87–103
Jansson M (2007) Participation, knowledges, and experiences: design of IT- systems in e-home health care. Doctoral thesis, Luleå Technical University. Retrieved from http://epubl.ltu.se/1402-1544/2007/56/index-en.html
Jansson M, Mrtberg C (2011) A Cup of Coffee: Users’ needs and experiences of ICT in homecare. In: Human-Centered Design of E-Health technologies: Concepts, Methods, and Applications. IGI Global, Hershey, pp 253–271
Jungk R, Müllert NR (1981) Zukunftswerkstätten, wege zur wiederbelebung der demokratie (future workshops: ways to revive democracy). Goldman, Munchen
Kanstrup AM, Christiansen E (2006) Selecting and evoking innovators: combining democracy and creativity. In: Proceedings of the 4th Nordic conference on human-computer interaction: changing roles. ACM, New York, pp 321–330
Karasti H (2001) Increasing sensitivity towards everyday work practice in system design. University of Oulu, Oulu
Karasti H (2003) Gendered expertise and participation in systems design. In: How to make a difference?: information technology, transnational democracy and gender. Luleå University of Technology, Luleå, pp 29–49
Keinonen T (2010) Protect and appreciate – notes on the justification of user-centered design. Int J Des 4(1):17–27
Kensing F, Greenbaum J (2012) Heritage: having a say. In: Routledge international handbook of participatory design. Routledge, New York, pp 21–36
Kensing F, Madsen KH (1991) Generating visions: future workshops and metaphorical design. In: Design at work: cooperative design of computer systems. Lawrence Erlbaum Associates, Hillsdale, pp 155–168
KULU (2014) Kul teknologi for unge med langvarige helseutfordringer. http://www.kulu.no/english.php. Retrieved 30 May 2014
Lahti A, Naraha S, Svensson J, Wärnestål P (2012) Ethical heuristics – a tool for applying ethics in user-involved IS projects. Presented at the nordic contributions in IS research: third scandinavian conference on information systems, SCIS 2012 Sigtuna Sweden. Proceedings retrieved from http://hh.diva-portal.org/smash/record.jsf?pid=diva2:548656., 17–20 Aug 2012
Lanzara GF, Mathiassen L (1985) Mapping situations within a system development project. Inf Manag 8(1):3–20
Latour B (1991) Technology is society made durable. In: Law J (ed) A sociology of monsters: essays on power, technology, and monsters. Routledge, London, pp 103–131
Letondal C, Mackay WE (2004) Participatory programming and the scope of mutual responsibility: balancing scientific, design and software commitment. In: Proceedings of the eighth conference on participatory design: artful integration: interweaving media, materials and practices, vol 1. ACM, New York, pp 31–41
Lim Y-K, Stolterman E, Tenenberg J (2008) The anatomy of prototypes: prototypes as filters, prototypes as manifestations of design ideas. ACM Trans Comput-Hum Interact 15(2):7:1–7:27
Luck R (2003) Dialogue in participatory design. Des Stud 24(6):523–535
Luck R (2007) Learning to talk to users in participatory design situations. Des Stud 28(3):217–242
Manders-Huits N, van den Hoven J (2009) The need for a value-sensitive design of communication infrastructures. In: Sollie P, Düwell M (eds) Evaluating new technologies. Springer, Dordrecht, pp 51–60
Manders-Huits N, Zimmer M (2009) Values and pragmatic action: the challenges of introducing ethical intelligence in technical design communities. Int Rev Inf Ethics 10(2):37–45
Markussen R (1996) Politics of intervention in design: feminist reflections on the Scandinavian tradition. Ai Soc 10(2):127–141
Morgall J, Vedel G (1985) Office automation: the case of gender and power. Econ Ind Democr 6(1):93–112
Mörtberg C, Stuedahl D (2005) Silences and sensibilities: increasing participation in IT design. In: Proceedings of the 4th decennial conference on critical computing: between sense and sensibility. ACM, New York, pp 141–144
Mörtberg C, Bratteteig T, Wagner I, Stuedahl D, Morrison A (2010) Methods that matter in digital design research. In: Wagner I, Bratteteig T, Stuedahl D (eds) Exploring digital design. Springer, London, pp 105–144
Mouffe C (1993) The return of the political. Verso, London
Nygaard K (1974) Planlegging, styring og databehandling: Grunnbok for fagbevegelsen Del 2 Datamaskiner, systemer og språk. Tiden Norsk Forlag, Oslo
Nygaard K, Bergo OT (1975) The trade unions – new users of research. Pers Rev 4(2):5–10
Phelan SK, Kinsella EA (2013) Picture this … safety, dignity, and voice – ethical research with children practical considerations for the reflexive researcher. Qual Inq 19(2):81–90
Pratt ML (1998) Arts of the contact zone. Negot Acad Lit: Teach Learn Across Lang C 91:171
Puri SK, Byrne E, Nhampossa JL, Quraishi ZB (2004) Contextuality of participation in IS design: a developing country perspective. In: Proceedings of the eighth conference on participatory design: artful integration: interweaving media, materials and practices, vol 1. ACM, New York, pp 42–52
Read JC, Horton M, Sim G, Gregory P, Fitton D, Cassidy B (2013) CHECk: a tool to inform and encourage ethical practice in participatory design with children. In: CHI’13 extended abstracts on human factors in computing systems. ACM, New York, pp 187–192
Redström J (2006) Towards user design? On the shift from object to user as the subject of design. Des Stud 27(2):123–139
Redström J (2008) RE:definitions of use. Des Stud 29(4):410–423
Robertson T, Wagner I (2012) Ethics: engagement, representation and politics-in-action. In: Routledge international handbook of participatory design. Routledge, New York, pp 64–85
Sanders EBN, Brandt, E, Binder T (2010) A framework for organizing the tools and techniques of participatory design. In: Proceedings of the 11th biennial participatory design conference (pp. 195–198). ACM. Retrieved from http://dl.acm.org/citation.cfm?id=1900476
Shapiro D (2010) A modernised participatory design? Scand J Inf Syst 22(1):69–76
Simonsen J, Robertson T (2012) Routledge international handbook of participatory design. Routledge, New York
Spinuzzi C (2005) The methodology of participatory design. Techl Commun 52(2):163–174
Star SL, Strauss A (1999) Layers of silence, arenas of voice: the ecology of visible and invisible work. Comput Support Coop Work (CSCW) 8(1–2):9–30
Steen M (2013) Virtues in participatory design: cooperation, curiosity, creativity, empowerment and reflexivity. Sci Eng Ethics 19(3):945–962
Stuedahl D (2004) Forhandlinger og overtalelser: Kunnskapsbygging pÍ tvers av kunnskapstradisjoner i brukermedvirkende design av ny IKT. University of Oslo, Oslo
Suchman L (1995) Making work visible. Commun ACM 38(9):56–64
Suchman L (2002) Located accountabilities in technology production. Scand J Inf Syst 14(2):91–106
Suchman L (2007) Human-machine reconfigurations: plans and situated actions, 2nd edn. Cambridge University Press, Cambridge
Telier A, Binder T, De Michelis G, Ehn P, Jaccuci G, Linde P, Wagner I (2011) Design things. MIT Press, Cambridge, MA
Van den Hoven J (2007) ICT and value sensitive design. In: Goujon P, Lavelle S, Duquenoy P, Kimppa K, Laurent V (eds) The information society: innovation, legitimacy, ethics and democracy in honor of Professor Jacques Berleur S.J. Springer, New York, pp 67–72. Retrieved from http://link.springer.com/chapter/10.1007/978-0-387-72381-5_8
Van der Velden M (2010) Design for the contact zone. Knowledge management software and the structures of indigenous knowledges. In: Sudweeks F, Hrachovec H, Ess C, Sudweeks F, Hrachovec H, Ess C (eds) Cultural attitudes towards technology and communication 2010 proceedings of the seventh international conference on cultural attitudes towards technology and communication Vancouver, Canada, 15–18 June 2010. School of Information Technology, Murdoch University, Murdoch, pp 1–18. Retrieved from http://sammelpunkt.philo.at:8080/2002/
Van der Velden M (2014) Re-politicising participatory design: what we can learn from fairphone. In: Ninth international conference on culture, technology, and communication. Oslo. Retrieved from http://philo.at/ocs2/index.php/oslo14/ctnewd14/paper/view/295
Van der Velden M, El Emam K (2013) “Not all my friends need to know”: a qualitative study of teenage patients, privacy, and social media. J Am Med Inform Assoc: JAMIA 20(1):16–24
Van der Velden M, & Machniak M (2014) Colourful privacy: designing visible privacy settings with teenage hospital patients. Presented at the ACHI 2014, The seventh international conference on advances in computer-human interactions, pp 60–65. Retrieved from http://www.thinkmind.org/index.php?view=article&articleid=achi_2014_3_30_20220
Vehviläinen M (1997) Gender, expertise and information technology. University of Tampere, Department of Computer Science, Tampere
Verbeek P-P (2006) Materializing morality design ethics and technological mediation. Sci Technol Hum Value 31(3):361–380
Verbeek P-P (2011) Moralizing technology: understanding and designing the morality of things. University of Chicago Press, Chicago
Visser FS, Stappers PJ, van der Lugt R, Sanders EB-N (2005) Contextmapping: experiences from practice. CoDesign 1(2):119–149
Wagner I (1993) A Web of fuzzy problems: confronting the ethical issues. Commun ACM 36(6):94–101
Winschiers-Theophilus H, Bidwell NJ, Blake E (2012) Altering participation through interactions and reflections in design. CoDesign 8(2–3):163–182
Wölfel C, Merritt T (2013) Method card design dimensions: a survey of card-based design tools. In: Kotzé P, Marsden G, Lindgaard G, Wesson J, Winckler M (eds) Human-computer interaction – INTERACT 2013. Springer, Berlin/Heidelberg, pp 479–486
Wood J (2007) Designing for micro-utopias; thinking beyond the possible. Ashgate. Retrieved from http://research.gold.ac.uk/326/
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2015 Springer Science+Business Media Dordrecht
About this entry
Cite this entry
van der Velden, M., Mörtberg, C. (2015). Participatory Design and Design for Values. In: van den Hoven, J., Vermaas, P., van de Poel, I. (eds) Handbook of Ethics, Values, and Technological Design. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-6970-0_33
Download citation
DOI: https://doi.org/10.1007/978-94-007-6970-0_33
Published:
Publisher Name: Springer, Dordrecht
Print ISBN: 978-94-007-6969-4
Online ISBN: 978-94-007-6970-0
eBook Packages: Humanities, Social Sciences and Law