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Whistleblowing in Organisationen: Wenn Mitarbeitende auf Missstände aufmerksam machen

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Handbuch Mitarbeiterkommunikation

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Zusammenfassung

In vielen Fällen sind nur Insider in der Lage, Verfehlungen und Missstände in einer Organisatin zu identifizieren. Zumeist sind es Mitarbeitende, die Zeugen von fragwürdigen Handlungen wurden und den Mut haben, diese zu melden. Der Beitrag behandelt die Rolle von Whistleblowing für die Prävention aber auch für die Entstehung von Organisationskrisen. Neben Forschungsergebnissen zum Whistleblowing und zu dessen Einflussfaktoren und Auswirkungen, werden Möglichkeiten vorgestellt, wie Whistleblowing formal geregelt werden kann. Zum Abschluss wird das Potenzial von Whistleblowing als Strategie zur Krisenprävention und des Managements von Krisen reflektiert.

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Notes

  1. 1.

    Aus Gründen der Lesbarkeit wurden im Text die geschlechtsneutrale und teilweise die männliche Form gewählt. Nichtsdestoweniger beziehen sich alle Angaben auf Angehörige beider Geschlechter.

  2. 2.

    Die Studie (Mazzei et al. 2017; Mazzei 2018b) wurde vom Center for Employee Relations and Communication @IULM University, als Teil der Studie „Silence and voice in Italian companies. How to prevent employee disengagement“, von Oktober 2016 bis Februar 2017 durchgeführt.

  3. 3.

    Die Studie „Employee practices and trends: The state of the art of internal communication in Italian company“ (Mazzei et al. 2018; Mazzei 2019) wurde im Jahr 2018 vom Center for Employee Relations and Communication @IULM University, in Kooperation mit dem CCI @Baruch College/CUNY durchgeführt und gefördert vom Department of Business LECB „Carlo A. Ricciardi“ @IULM University.

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Author information

Authors and Affiliations

  1. IULM University, Mailand, Italien

    Alessandra Mazzei & Silvia Ravazzani

  2. Institut für Publizistik- und Kommunikationswissenschaft, Universität Wien, Wien, Österreich

    Daniel Wolfgruber

Authors
  1. Alessandra Mazzei
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  2. Silvia Ravazzani
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  3. Daniel Wolfgruber
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Corresponding author

Correspondence to Daniel Wolfgruber .

Editor information

Editors and Affiliations

  1. Institut für Publizistik- und Kommunikationswissenschaft, Universität Wien, Wien, Austria

    Sabine Einwiller

  2. Professur für Arbeits- und Organisationspsychologie, Universität der Bundeswehr München, Neubiberg, Germany

    Sonja A. Sackmann

  3. Institut für Kommunikations- und Medienwissenschaft, Universität Leipzig, Leipzig, Germany

    Ansgar Zerfaß

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Mazzei, A., Ravazzani, S., Wolfgruber, D. (2019). Whistleblowing in Organisationen: Wenn Mitarbeitende auf Missstände aufmerksam machen. In: Einwiller, S., Sackmann, S., Zerfaß, A. (eds) Handbuch Mitarbeiterkommunikation. Springer Gabler, Wiesbaden. https://doi.org/10.1007/978-3-658-23390-7_28-1

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  • DOI: https://doi.org/10.1007/978-3-658-23390-7_28-1

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