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Crowdsourcing als neuartige Form der Arbeitsorganisation und des Innovierens

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Zusammenfassung

Der Artikel widmet sich der Frage, inwiefern Crowdsourcing eine Innovation ist. Es wird erstens gezeigt, dass im Rahmen von Crowdwork die Organisation bestimmter Arbeitsprozesse, vor allem hinsichtlich der Zusammensetzung der Erwerbstätigen, der Arbeitsinhalte, der Steuerungs- und Kontrollmechanismen, der Flexibilität und der Gratifikation, erneuert wird. Zweitens weichen crowdsourcing-basierte Innovationen hinsichtlich der beteiligten Akteure, des Anwendungsfeldes, der Entscheidungsmechanismen und des Resultates von klassischen Varianten ab.

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Notes

  1. 1.

    Keineswegs ist Crowdvoting der einzige Schließungsmechanismus im Rahmen crowdsourcing-basierten Innovierens. So finden sich daneben beispielsweise auch die einfache interne Bewertung der Ideen und die Auswahl der Ideen durch interne oder externe Experten als weitere Modi (Mergel 2015).

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Papsdorf, C. (2019). Crowdsourcing als neuartige Form der Arbeitsorganisation und des Innovierens. In: Blättel-Mink, B., Schulz-Schaeffer, I., Windeler, A. (eds) Handbuch Innovationsforschung. Springer VS, Wiesbaden. https://doi.org/10.1007/978-3-658-17671-6_56-1

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  • DOI: https://doi.org/10.1007/978-3-658-17671-6_56-1

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