Unplanned Change and Crisis Management

  • Mahauganee ShawEmail author
Living reference work entry
DOI: https://doi.org/10.1007/978-3-319-31816-5_748-1

Definition

Unplanned Change – Organizational changes that are not foreseen prior to the need to change, often made necessary by shifts in the organizational environment.

Crisis Management – The process of preparing for, mitigating, responding to, recovering from, and learning from emergency incidents.

Introduction

Organizational crises “forward the awkward dimension of ‘un-ness’: unexpected, unscheduled, unplanned, unprecedented and definitely unpleasant” (Rosenthal and Pijnenburg 1991, p. 1). In both their onset and their impact, crises are inherently unpredictable. Despite the unexpected, unscheduled, and unplanned nature of crises, people in positions of power are expected to respond in a manner that is both scheduled and planned. The general public expects that leaders will have a written response plan to consult, and the ability to offer regular scheduled updates, in the midst of a crisis response. Herein lies a conflict: expectation, scheduling, and planning as a desired...

Keywords

Organizational Change Crisis Management Organizational Leader Crisis Event Crisis Response 
These keywords were added by machine and not by the authors. This process is experimental and the keywords may be updated as the learning algorithm improves.
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Copyright information

© Springer International Publishing AG 2017

Authors and Affiliations

  1. 1.Miami UniversityOxfordUSA