Volunteers in the Public Sector

  • Jeffrey L. BrudneyEmail author
  • Joseph L. Harris
  • Hayley K. Sink
Living reference work entry
DOI: https://doi.org/10.1007/978-3-319-31816-5_519-1

Volunteers are not usually thought of in the context of government. Indeed, most volunteers donate their time to nonprofit organizations rather than public agencies. Yet, citizens contribute a surprisingly large amount of labor to governments at all levels. Accordingly, this chapter examines the involvement of volunteers in the delivery of services funded and provided by public agencies. Given our focus on service delivery, we do not cover citizen involvement in public policy making, for example, sitting on a government board or oversight committee, or citizen participation in government in other ways, such as by attending public meetings, council proceedings, legislative hearings, or the like; contacting public officials, whether elected or appointed, to raise a complaint, concern, or issue; or engaging in additional political behaviors, including voting, displaying a yard sign, wearing a political button, etc. Although these forms of citizen participation in governmental affairs are...


Public Sector Human Resource Management Nonprofit Organization Volunteer Activity Government Organization 
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Copyright information

© Springer International Publishing AG 2016

Authors and Affiliations

  • Jeffrey L. Brudney
    • 1
    Email author
  • Joseph L. Harris
    • 1
  • Hayley K. Sink
    • 1
  1. 1.Department of Public & International AffairsUniversity of North Carolina WilmingtonWilmingtonUSA