Definition
The digitalization of the public sector concerns the ICTs usage in public organization for improving government activities, supporting online interaction with citizens and businesses.
Introduction
Since the beginning of the 2000s, public sector (PS) has been characterized by modernization process for improving government activities. In this process, the Information and Communication Technology (ICT) has played a key role, enabling new possibilities for providing citizens and businesses better, more efficient and effective services. Indeed, ICTs promote interactions between government and citizens, and encourage decentralization, transparency, and accountability. The digitalization of the PS was characterized by implementation of several technologies at different levels of government all around the world, contributing to the diffusion of digital government or e-government. The OECD (2003) defines e-government...
This is a preview of subscription content, log in via an institution to check access.
References
Bonsón E, Torres L, Rayo S, Flores F (2012) Local e-government 2.0: social media and corporate transparency in municipalities. Gov Inf Q 29(12):123–132
Bonsón E, Royo S, Ratkai M (2014) Facebook practices in western European municipalities an empirical analysis of activity and citizens’ engagement. Adm Soc
Buzby SL (1975) Company size, listed versus unlisted stocks, and the extent of financial disclosure. J Account Res 13(1):16–37
Cooke TE (1989) Disclosure in the corporate annual reports of Swedish companies. Account Bus Res 19(74):113–124
Coursey D, Norris DF (2008) Models of e-government: are they correct? An empirical assessment. Public Adm Rev 68(3):523–536
Drüke H (2005) Local electronic government. Routledge
Fountain JE (2001) Building the virtual state: information technology and institutional change. Brookings, Washington, DC
Fountain JE (2003) Information, institutions and governance: advancing a basic social science research program for digital government. National Center for Digital Government, Harvard University, Cambridge, MA
Helbig N, Gil-García JR, Ferro E (2009) Understanding the complexity of electronic government: implications from the digital divide literature. Gov Inf Q 26(1):89–97
Jorge S, Sá PM, Pattaro AF, Lourenço RP (2011). Local government financial transparency in Portugal and Italy: a comparative exploratory study on its determinants. In 13th Biennial CIGAR Conference, Bridging Public Sector and Non-Profit Sector Accounting, 9–10 June 2011
Laswad F, Fisher R, Oyelere P (2005) Determinants of voluntary internet financial reporting by local government authorities. J Account Public Policy 24(2):101–121
Layne K, Lee J (2001) Developing fully functional E-government: a four stage model. Gov Inf Q 18(2):122–136
OECD (2003) The e-government imperative. OECD, Paris
Pardo TA, Styrin E (2010) Digital government implementation: a comparative study in USA and Russia. In: AMCIS, p 330
Piotrowski SJ, Van Ryzin GG (2007) Citizen attitudes toward transparency in local government. Am Rev Public Adm 37(3):306–323
Tat-Kei Ho A (2002) Reinventing local governments and the e-government initiative. Public Adm Rev 62(4):434–444
Tejedo-Romero F, de Araujo JFFE (2015) Determinants of local governments’ transparency in times of crisis evidence from municipality-level panel data. Adm Soc. doi:10.1177/0095399715607288
Zhao F, Shen KN, Collier A (2014) Effects of national culture on e-government diffusion – a global study of 55 countries. Inf Manag 51(8):1005–1016
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2017 Springer International Publishing AG
About this entry
Cite this entry
Metallo, C., Gesuele, B., Longobardi, S. (2017). Comparative Digitalization. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_3240-1
Download citation
DOI: https://doi.org/10.1007/978-3-319-31816-5_3240-1
Received:
Accepted:
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-31816-5
Online ISBN: 978-3-319-31816-5
eBook Packages: Springer Reference Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences