Trust is a key concept in many social scientific fields. A cross discipline review of the concept emphasizes the economist vision as “either calculative (…) or institutional” and the psychologists’ vision to “assess trust in terms of attributes of trustors and trustees” (Rousseau et al. 1998, p. 393). In marketing, trust was listed as a core concept of relationship marketing to maintain fruitful relationships between partners (Morgan and Hunt 1994).
The cross discipline vision for the concept of trust wouldn’t be “so different after all.” Rousseau et al. state that “confident expectations and a willingness to be vulnerable are critical components of all definitions of trust reflected in the articles” (Rousseau et al. 1998, p. 394).
As a consensus administrative sciences suggest, a recent definition of trust as “a psychological state comprising the intention to accept vulnerability based upon positive expectations of the intentions or behavior of an actor” (Karens et al. 2016, p. 3).
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Alaux, C., Neaves, T.T. (2017). Trust in Government. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_3052-1
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