Definition
Ergonomics and the human factor subdivision into organizational, physical, and cognitive (though none functions in isolation) is more recent with the overarching systems ergonomics focusing the theoretical background. The International Ergonomics Association (IEA 2016) definition is “the scientific discipline concerned with the understanding of the interactions among humans and other elements of a system, and the profession that applies theoretical principles, data, and methods to design in order to optimize human well-being and overall system performance.”
Introduction
The human interface with their tools and environment (Mumford 1963), like chairs or cars, has been largely discussed. More recently the focus shifted to how people work in organizations and the mental processes that contribute to procedural adaptation.
In case of “chicken or the egg” (Fig. 1), the...
This is a preview of subscription content, log in via an institution.
References
Abelse EG, White M, Hahn K (1998) A user-based design process for Web sites. Internet Res 8(1):39–48
Allen BL (1996) Information tasks: toward a user-centered approach to information systems. Academic, San Diego
Argyris C, Schön DA (1974) Theory in practice: increasing professional effectiveness. Jossey-Bass, San Francisco
Argyris C, Putnam R, Smith DM (1985) Action science: concepts, methods and skills for research and intervention. Jossey-Bass, San Francisco
Baxter G, Rooksby J, Wang Y, Khajeh-Hosseini A (2012) The ironies of automation … still going strong at 30? In: Proceedings of ECCE (European conference on cognitive ergonomics), 29–31 Aug 2012, Edinburgh. Retrieved 25 Nov 2016 from http://johnrooksby.org/papers/ECCE2012_baxter_ironies.pdf
Beck EE (2002) P for political: participation is not enough. Scand J Inf Syst 14:77–92
Belykh AA (1989) A note on the origins of input-output analysis and the contribution of the early Soviet economists: Chayanov, Bogdanov and Kritsman. Sov Stud 41(3):426–429. doi:10.1080/09668138908411823
Bennis W (1985/1961) The planning of change. Holt Rinehart & Winston, NY. ISBN 0030895189
Berger P, Luckmann T (1967) The social construction of reality. Penguin Books, NY
Bogdanov A (1913) Bogdanov’s tektology. Hull: Centre for Systems Studies Press. First published in Russian, 1913–1917 as The Universal Science of Organization (Tektologia). This edition Tektologia: Universal Organizational Science (1989). Retrieved from https://monoskop.org/images/e/e9/Bogdanov_Alexander_Tektology_Book_1.pdf
Campion MA, Thayer PW (1985) Development and field evaluation of an interdisciplinary measure of job design. J Appl Psychol 70:29–43
Chapanis A, Morgan CT, Garner WR (1949) Applied experimental psychology: human factors in engineering design. Wiley, New York
Cole D, Theberge N, Granzow K, Frazer M, Laing A, Wells R, Norman R (2009) Participatory process in organizational interventions for injury prevention. Proceedings of the Fifth interdisciplinary conference on occupational stress and health. Public Health Rep 124(Suppl 1):26–35
DeSanctis G, Poole MS (1990) Understanding the use of group decision support systems: the theory of adaptive structuration. In: Fulk J, Steinfeld C (eds) Organizations and communication technology. Sage, Newbury Park
Duarte DL, Snyder NT (2001) Mastering virtual teams, 2nd edn. Jossey-Bass, San Francisco
DeSanctis G, Poole MS (1994) Capturing the complexity in advanced technology use: Adaptive structuration theory. Organ Sci 5(2):121–147
Fitts PM, Jones RE (1947) Analysis of factors contributing to 460 “pilot error” experiences in operating aircraft controls (Report No. TSEAA-694-12). Aero Medical Laboratory, Air Materiel Command, U.S. Air Force, Dayton
Freire P (1982) Creating alternative research methods. Learning to do it by doing it. In: Hall B, Gillette A, Tandon R (eds) Creating knowledge: A monopoly. Society for Participatory Research in Asia, New Delhi, pp 29–37
Giddens A (1984) The constitution of society: outline of the theory of structuration. University of California Press, Reprint edition (1 Jan 1986)
Goldratt E, Cox J (1984) The goal: a process of ongoing improvement. North River Press, Great Barrington, MA
Gratton L, Erickson T (2007) Eight ways to build collaborative teams. Harv Bus Rev. Retrieved from https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams
Groggins R (ca 2000) Washington state department of labor and industries. Ergonomics Cost-Benefit Case Study Collection
Gurstein M (ed) (2000) Community informatics: Enabling community uses of information technology. Idea Publishing Group, London
Herzberg F (1968) One more time: how do you motivate employees? Harv Bus Rev 46(1):53–62 OCLC 219963337
Hornbaek K (2006) Current practice in measuring usability: challenges to usability studies and research. Int J Human-Comp Stud 64:79–102
International Ergonomics Association (2016) What is ergonomics? Website. Retrieved 17 Mar 2016
Janis IL (1971) Groupthink. Psychol Today 5(6):43–46 74–76
Karau SJ, Williams KD (1993) Social loafing: a meta-analytic review and theoretical integration. J Pers Soc Psychol 65(4):681–706
Kleinman DL, Baron S, Levison WH (1970) An optimal control model of human response part I: theory and validation. Automatica 6(3):357–369
Lambert EG, Hogan NL, Dial KC, Jiang S, Khondaker MI (2012) Is the job burning me out? An exploratory test of the job characteristics model on the emotional burnout of prison staff. Prison J 92(1):3–23
Landsberger HA (1958) Hawthorne revisited. Cornell University, Ithaca
Latané B, Williams K, Harkins S (1979) Many hands make light the work: the causes and consequences of social loafing. J Pers Soc Psychol 37(6):822–832
Lave J, Wenger E (1991) Situated learning: legitimate peripheral participation. Cambridge University Press, Cambridge. ISBN 0-521-42374-0; first published in 1990 as Institute for Research on Learning report 90-0013
Lawson CW, McGregor I, Saltmarshe D (2000) Surviving and thriving: differentiation in a peri-urban community in Northern Albania. World Dev 28(8):1499–1514
LePine JA, Piccolo RF, Jackson CL, Mathieu JE, Saul JR (2008) A meta-analysis of teamwork processes: tests of a multidimensional model and relationships with team effectiveness criteria. Pers Psychol 61(2):273–307
Lewin K (1944) Action research and minority problems. J Soc Issues 2(4):34–46
Ma CC, Andrew ME, Fekedulegn D, Gu JK, Hartley TA, Charles LE, …, Burchfiel CM (2015) Shift work and occupational stress in police officers. Saf Health Work 6(1):25–29
McLuhan M (1964) Understanding media: the extensions of man. McGraw-Hill, New York
Middlesworth M, (2016). A step-to-step guide to job rotation. Ergonomics plus website. Retrieved from http://ergo-plus.com/job-rotation/
Moray N (2005) Ergonomics: the history and scope of human factors. Routledge, New York
Mumford, L (1963) Technics and civilization. Harcourt Brace & World New York
Norman D (2002) The design of everyday things. Basic Books, New York
Orlikowoski WJ (1992) The duality of technology: rethinking the concept of technology in organizations. Organ Sci 3(3):398–472
Orlikowski WJ (2000) Using technology and constituting structures: a practice lens for studying technology in organizations. Organ Sci 11(4):404–428
Orlikowski WJ (2002) Knowing in practice: enacting a collective capability in distributed organizing. Organ Sci 13(4):249–273
Parasuraman R (2003) Neuroergonomics: Research and practice. Theoret Issues Ergon Sci 4:5–20
Prensky, M (2001) Digital natives, digital immigrants. In: On the Horizon. MCB University Press, 9(5 Oct). Retrieved from http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf
Ringelmann M (1913) Recherches sur les moteurs animés: Travail de l’homme [Research on animate sources of power: The work of man], Annales de l’Institut National Agronomique, 2nd series, vol. 12, pp. 1–40
Rogers EM (1983) Diffusion of innovations. Free Press, Glencoe
Ruderman M, Hughes-James M, Jackson S (eds) (1996) Selected research on work team diversity. APA, Washington, DC
Schein E (1985) Organizational culture and leadership, 4th edn (2010). Jossey-Bass, SF, CA
Shapiro J (2001) Complexity in the interface age: interview with ubiquity. ACM site http://ubiquity.2cm.org/article.cfm?id=763899
Small G, Vogan G (2008) iBrain: surviving the technological alteration of the modern mind. HarperCollins, NY
Stanton N (2004) Handbook of human factors and ergonomics models. CRC Press, Florida
Strickland R (1998) Portable effects: a design vocabulary of everyday life. Retrieved from http://adaweb.walkerart.org/~dn/a/enfra/rstrickland.html
Taylor FW (1911) The principles of scientific management. Harper & Brothers, New York/London . OCLC 233134. (Also available from Project Gutenberg)
Thompson L (ed) (2003) The social psychology of organizational behavior: key readings. Psychology Press, New York
Van Scheijndel P (2010) Systeem-ergonomisch ontwerpen (system ergonomics design, in Dutch). In: Voskamp P et al (eds) Handboek Ergonomie. Kluwer, Alphen aan den Rhijn. In English at https://oshwiki.eu/wiki/Organisational_ergonomics
Vink P, Koningsveld EAP (2010) Participatory ergonomics. In: Voskamp P et al (eds) Handboek ergonomie, Kluwer, Alphen aan den Rhijn, 2010. In English at https://en.wikipedia.org/wiki/Participatory_ergonomics
Vrendenburg K, (2002) A survey of user-centered design practice. CHI Letters. 20–25 Apr. ACM 1-58113-453-3/02/0004. Retrieved from http://www.cse.chalmers.se/research/group/idc/ituniv/kurser/10/hcd/literatures/Vredenburg%202002.pdf
Wageman R, Nunes DA, Burruss JA, Hackman JR (2009) Behind the seniors: how HR can help get an organization’s top team off to a flying start. People Manag 38–41
Weiss M, Hoegl M (2015) The history of teamwork’s societal diffusion: a multi-method review. Small Group Res 46(6):589–622
Whyte WH Jr (1952) Groupthink. Fortune 114–117(142):146
Resources
Academy of Medical Sciences, the British Academy, the Royal Academy of Engineering and the Royal Society report. http://royalsociety.org/uploadedFiles/Royal_Society_Content/policy/projects/human-enhancement/2012-11-06-Human-enhancement.pdf
Brookhuis K, Hedge A, Hendrick H, Salas E, Stanton N (2005) Handbook of human factors and ergonomics models. CRC Press, Florida
EU OSHA – European Agency for Safety and Health at Work. Literature review – the human-machine interface as an emerging risk. Available at: https://osha.europa.eu/en/publications/literature_reviews/HMI_emerging_risk
Human Factors and Ergonomics Society. https://www.hfes.org/web/Default.aspx
Institute for Work & Health, Ontario, Canada. Fact sheet, shiftwork (PDF). http://www.iwh.on.ca/media/images/Shiftwork.pdf
ISO 11064-1 (2000) Ergonomic design of control centres – part 1: principles for the design of control centres. International Organization for Standardization, Geneva. http://www.iso.org/iso/home.html
Karwowski W, Marras WS (1999) The occupational ergonomics handbook. CRC Press. Boca Raton, Florida.
National Institute of Occupational Safety and Health: CDC. https://www.cdc.gov/niosh/
Risk Management. ISO 31000 catalogue. http://www.iso.org/iso/catalogue_detail.htm?csnumber=43170
US Department of Labor. https://www.osha.gov/SLTC/ergonomics/identifyprobs.html
Workplace Ergonomics site. http://ergo-plus.com/workplace-ergonomics/
Author information
Authors and Affiliations
Corresponding author
Editor information
Editors and Affiliations
Rights and permissions
Copyright information
© 2016 Springer International Publishing AG
About this entry
Cite this entry
Glander-Dolo, S.M. (2016). Organizational Ergonomics. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_3030-1
Download citation
DOI: https://doi.org/10.1007/978-3-319-31816-5_3030-1
Received:
Accepted:
Published:
Publisher Name: Springer, Cham
Print ISBN: 978-3-319-31816-5
Online ISBN: 978-3-319-31816-5
eBook Packages: Springer Reference Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences