Skip to main content

Organizational Ergonomics

  • Living reference work entry
  • First Online:

Synonyms

Human factor; Organizational ergonomics; Participatory process; Systems theory; User-centered design

Definition

Ergonomics and the human factor subdivision into organizational, physical, and cognitive (though none functions in isolation) is more recent with the overarching systems ergonomics focusing the theoretical background. The International Ergonomics Association (IEA 2016) definition is “the scientific discipline concerned with the understanding of the interactions among humans and other elements of a system, and the profession that applies theoretical principles, data, and methods to design in order to optimize human well-being and overall system performance.”

Introduction

The human interface with their tools and environment (Mumford 1963), like chairs or cars, has been largely discussed. More recently the focus shifted to how people work in organizations and the mental processes that contribute to procedural adaptation.

In case of “chicken or the egg” (Fig. 1), the...

This is a preview of subscription content, log in via an institution.

References

  • Abelse EG, White M, Hahn K (1998) A user-based design process for Web sites. Internet Res 8(1):39–48

    Article  Google Scholar 

  • Allen BL (1996) Information tasks: toward a user-centered approach to information systems. Academic, San Diego

    Google Scholar 

  • Argyris C, Schön DA (1974) Theory in practice: increasing professional effectiveness. Jossey-Bass, San Francisco

    Google Scholar 

  • Argyris C, Putnam R, Smith DM (1985) Action science: concepts, methods and skills for research and intervention. Jossey-Bass, San Francisco

    Google Scholar 

  • Baxter G, Rooksby J, Wang Y, Khajeh-Hosseini A (2012) The ironies of automation … still going strong at 30? In: Proceedings of ECCE (European conference on cognitive ergonomics), 29–31 Aug 2012, Edinburgh. Retrieved 25 Nov 2016 from http://johnrooksby.org/papers/ECCE2012_baxter_ironies.pdf

  • Beck EE (2002) P for political: participation is not enough. Scand J Inf Syst 14:77–92

    Google Scholar 

  • Belykh AA (1989) A note on the origins of input-output analysis and the contribution of the early Soviet economists: Chayanov, Bogdanov and Kritsman. Sov Stud 41(3):426–429. doi:10.1080/09668138908411823

    Article  Google Scholar 

  • Bennis W (1985/1961) The planning of change. Holt Rinehart & Winston, NY. ISBN 0030895189

    Google Scholar 

  • Berger P, Luckmann T (1967) The social construction of reality. Penguin Books, NY

    Google Scholar 

  • Bogdanov A (1913) Bogdanov’s tektology. Hull: Centre for Systems Studies Press. First published in Russian, 1913–1917 as The Universal Science of Organization (Tektologia). This edition Tektologia: Universal Organizational Science (1989). Retrieved from https://monoskop.org/images/e/e9/Bogdanov_Alexander_Tektology_Book_1.pdf

  • Campion MA, Thayer PW (1985) Development and field evaluation of an interdisciplinary measure of job design. J Appl Psychol 70:29–43

    Article  Google Scholar 

  • Chapanis A, Morgan CT, Garner WR (1949) Applied experimental psychology: human factors in engineering design. Wiley, New York

    Book  Google Scholar 

  • Cole D, Theberge N, Granzow K, Frazer M, Laing A, Wells R, Norman R (2009) Participatory process in organizational interventions for injury prevention. Proceedings of the Fifth interdisciplinary conference on occupational stress and health. Public Health Rep 124(Suppl 1):26–35

    Google Scholar 

  • DeSanctis G, Poole MS (1990) Understanding the use of group decision support systems: the theory of adaptive structuration. In: Fulk J, Steinfeld C (eds) Organizations and communication technology. Sage, Newbury Park

    Google Scholar 

  • Duarte DL, Snyder NT (2001) Mastering virtual teams, 2nd edn. Jossey-Bass, San Francisco

    Google Scholar 

  • DeSanctis G, Poole MS (1994) Capturing the complexity in advanced technology use: Adaptive structuration theory. Organ Sci 5(2):121–147

    Article  Google Scholar 

  • Fitts PM, Jones RE (1947) Analysis of factors contributing to 460 “pilot error” experiences in operating aircraft controls (Report No. TSEAA-694-12). Aero Medical Laboratory, Air Materiel Command, U.S. Air Force, Dayton

    Google Scholar 

  • Freire P (1982) Creating alternative research methods. Learning to do it by doing it. In: Hall B, Gillette A, Tandon R (eds) Creating knowledge: A monopoly. Society for Participatory Research in Asia, New Delhi, pp 29–37

    Google Scholar 

  • Giddens A (1984) The constitution of society: outline of the theory of structuration. University of California Press, Reprint edition (1 Jan 1986)

    Google Scholar 

  • Goldratt E, Cox J (1984) The goal: a process of ongoing improvement. North River Press, Great Barrington, MA

    Google Scholar 

  • Gratton L, Erickson T (2007) Eight ways to build collaborative teams. Harv Bus Rev. Retrieved from https://hbr.org/2007/11/eight-ways-to-build-collaborative-teams

  • Groggins R (ca 2000) Washington state department of labor and industries. Ergonomics Cost-Benefit Case Study Collection

    Google Scholar 

  • Gurstein M (ed) (2000) Community informatics: Enabling community uses of information technology. Idea Publishing Group, London

    Google Scholar 

  • Herzberg F (1968) One more time: how do you motivate employees? Harv Bus Rev 46(1):53–62 OCLC 219963337

    Google Scholar 

  • Hornbaek K (2006) Current practice in measuring usability: challenges to usability studies and research. Int J Human-Comp Stud 64:79–102

    Article  Google Scholar 

  • International Ergonomics Association (2016) What is ergonomics? Website. Retrieved 17 Mar 2016

    Google Scholar 

  • Janis IL (1971) Groupthink. Psychol Today 5(6):43–46 74–76

    Google Scholar 

  • Karau SJ, Williams KD (1993) Social loafing: a meta-analytic review and theoretical integration. J Pers Soc Psychol 65(4):681–706

    Article  Google Scholar 

  • Kleinman DL, Baron S, Levison WH (1970) An optimal control model of human response part I: theory and validation. Automatica 6(3):357–369

    Article  Google Scholar 

  • Lambert EG, Hogan NL, Dial KC, Jiang S, Khondaker MI (2012) Is the job burning me out? An exploratory test of the job characteristics model on the emotional burnout of prison staff. Prison J 92(1):3–23

    Article  Google Scholar 

  • Landsberger HA (1958) Hawthorne revisited. Cornell University, Ithaca

    Google Scholar 

  • Latané B, Williams K, Harkins S (1979) Many hands make light the work: the causes and consequences of social loafing. J Pers Soc Psychol 37(6):822–832

    Article  Google Scholar 

  • Lave J, Wenger E (1991) Situated learning: legitimate peripheral participation. Cambridge University Press, Cambridge. ISBN 0-521-42374-0; first published in 1990 as Institute for Research on Learning report 90-0013

    Google Scholar 

  • Lawson CW, McGregor I, Saltmarshe D (2000) Surviving and thriving: differentiation in a peri-urban community in Northern Albania. World Dev 28(8):1499–1514

    Article  Google Scholar 

  • LePine JA, Piccolo RF, Jackson CL, Mathieu JE, Saul JR (2008) A meta-analysis of teamwork processes: tests of a multidimensional model and relationships with team effectiveness criteria. Pers Psychol 61(2):273–307

    Article  Google Scholar 

  • Lewin K (1944) Action research and minority problems. J Soc Issues 2(4):34–46

    Article  Google Scholar 

  • Ma CC, Andrew ME, Fekedulegn D, Gu JK, Hartley TA, Charles LE, …, Burchfiel CM (2015) Shift work and occupational stress in police officers. Saf Health Work 6(1):25–29

    Google Scholar 

  • McLuhan M (1964) Understanding media: the extensions of man. McGraw-Hill, New York

    Google Scholar 

  • Middlesworth M, (2016). A step-to-step guide to job rotation. Ergonomics plus website. Retrieved from http://ergo-plus.com/job-rotation/

  • Moray N (2005) Ergonomics: the history and scope of human factors. Routledge, New York

    Google Scholar 

  • Mumford, L (1963) Technics and civilization. Harcourt Brace & World New York

    Google Scholar 

  • Norman D (2002) The design of everyday things. Basic Books, New York

    Google Scholar 

  • Orlikowoski WJ (1992) The duality of technology: rethinking the concept of technology in organizations. Organ Sci 3(3):398–472

    Article  Google Scholar 

  • Orlikowski WJ (2000) Using technology and constituting structures: a practice lens for studying technology in organizations. Organ Sci 11(4):404–428

    Article  Google Scholar 

  • Orlikowski WJ (2002) Knowing in practice: enacting a collective capability in distributed organizing. Organ Sci 13(4):249–273

    Article  Google Scholar 

  • Parasuraman R (2003) Neuroergonomics: Research and practice. Theoret Issues Ergon Sci 4:5–20

    Article  Google Scholar 

  • Prensky, M (2001) Digital natives, digital immigrants. In: On the Horizon. MCB University Press, 9(5 Oct). Retrieved from http://www.marcprensky.com/writing/Prensky%20-%20Digital%20Natives,%20Digital%20Immigrants%20-%20Part1.pdf

  • Ringelmann M (1913) Recherches sur les moteurs animés: Travail de l’homme [Research on animate sources of power: The work of man], Annales de l’Institut National Agronomique, 2nd series, vol. 12, pp. 1–40

    Google Scholar 

  • Rogers EM (1983) Diffusion of innovations. Free Press, Glencoe

    Google Scholar 

  • Ruderman M, Hughes-James M, Jackson S (eds) (1996) Selected research on work team diversity. APA, Washington, DC

    Google Scholar 

  • Schein E (1985) Organizational culture and leadership, 4th edn (2010). Jossey-Bass, SF, CA

    Google Scholar 

  • Shapiro J (2001) Complexity in the interface age: interview with ubiquity. ACM site http://ubiquity.2cm.org/article.cfm?id=763899

  • Small G, Vogan G (2008) iBrain: surviving the technological alteration of the modern mind. HarperCollins, NY

    Google Scholar 

  • Stanton N (2004) Handbook of human factors and ergonomics models. CRC Press, Florida

    Book  Google Scholar 

  • Strickland R (1998) Portable effects: a design vocabulary of everyday life. Retrieved from http://adaweb.walkerart.org/~dn/a/enfra/rstrickland.html

  • Taylor FW (1911) The principles of scientific management. Harper & Brothers, New York/London . OCLC 233134. (Also available from Project Gutenberg)

    Google Scholar 

  • Thompson L (ed) (2003) The social psychology of organizational behavior: key readings. Psychology Press, New York

    Google Scholar 

  • Van Scheijndel P (2010) Systeem-ergonomisch ontwerpen (system ergonomics design, in Dutch). In: Voskamp P et al (eds) Handboek Ergonomie. Kluwer, Alphen aan den Rhijn. In English at https://oshwiki.eu/wiki/Organisational_ergonomics

  • Vink P, Koningsveld EAP (2010) Participatory ergonomics. In: Voskamp P et al (eds) Handboek ergonomie, Kluwer, Alphen aan den Rhijn, 2010. In English at https://en.wikipedia.org/wiki/Participatory_ergonomics

  • Vrendenburg K, (2002) A survey of user-centered design practice. CHI Letters. 20–25 Apr. ACM 1-58113-453-3/02/0004. Retrieved from http://www.cse.chalmers.se/research/group/idc/ituniv/kurser/10/hcd/literatures/Vredenburg%202002.pdf

  • Wageman R, Nunes DA, Burruss JA, Hackman JR (2009) Behind the seniors: how HR can help get an organization’s top team off to a flying start. People Manag 38–41

    Google Scholar 

  • Weiss M, Hoegl M (2015) The history of teamwork’s societal diffusion: a multi-method review. Small Group Res 46(6):589–622

    Article  Google Scholar 

  • Whyte WH Jr (1952) Groupthink. Fortune 114–117(142):146

    Google Scholar 

Resources

Download references

Author information

Authors and Affiliations

Authors

Corresponding author

Correspondence to S. Mackenzie Glander-Dolo .

Editor information

Editors and Affiliations

Rights and permissions

Reprints and permissions

Copyright information

© 2016 Springer International Publishing AG

About this entry

Cite this entry

Glander-Dolo, S.M. (2016). Organizational Ergonomics. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_3030-1

Download citation

  • DOI: https://doi.org/10.1007/978-3-319-31816-5_3030-1

  • Received:

  • Accepted:

  • Published:

  • Publisher Name: Springer, Cham

  • Print ISBN: 978-3-319-31816-5

  • Online ISBN: 978-3-319-31816-5

  • eBook Packages: Springer Reference Economics and FinanceReference Module Humanities and Social SciencesReference Module Business, Economics and Social Sciences

Publish with us

Policies and ethics