Organizational technology is the sum total of man-made contrivances or developed processes that alter, refine, or create new goods and services delivered by organizations. It includes electronics, software, documents, new techniques, or any combination thereof used in the delivery of services.
Few would argue that technology has revolutionized the world and has been a driving force for societal and organizational expansion. Organizations, whether public, private, or nonprofit, provide us with the essentials of life on a daily basis. Food, housing, security, health care, machinery, vehicles, fuels, clothing, and defense are all produced by highly developed processes and all within organizations. No organization adopts technology in order to do less. Technology and specialized processes inform the hierarchy and workflow, create the product, form the image, manage the personnel,...
KeywordsSocial Medium Voice Over Internet Protocol Organizational Technology Defense Advance Research Project Agency Military Organization
- Center for Digital Government (2015) Digital states, digital cities best practices guide. http://www.govtech.com. Accessed 23 May 2016
- Cortada JW (2014) When knowledge transfer goes global: how people and organizations earned about information technology, 1945–1970. Enterprise and Society 15(01):68–102Google Scholar
- Dawes SS (2008) The evolution and continuing challenges of e-governance. Public Adm Rev 68:S86–S102Google Scholar
- Electronic Frontier Foundation (2015) Mandatory national IDs and biometric databases. https://www.eff.org/issues/national-ids. Accessed 21 May 2016
- Hackler D, Saxton GD (2007) The strategic use of information technology by nonprofit organizations: increasing capacity and untapped potential. Public Adm Rev 67(3):474–487Google Scholar
- Lavertu S (2015) We all need help: “Big data” and the mismeasure of public administration. Public Adm Rev. Web version 18 Aug 2015. doi:10.1111/puar.12436Google Scholar
- National Security Agency (2015) Global information grid. https://www.nsa.gov/ia/programs/global_information_grid/. Accessed 11 May 2016
- Pandey SK, Bretschneider SI (2013) The impact of red tape on public organization’s interest in new technologies. J Public Adm Res Theory 1:113–130Google Scholar
- Pew Research Center (2009) Internet and American life project. http://www.pewinternet.org/2010/04/27/part-three-attitudes-towards-online-government-services/. Accessed 17 May 2016
- Smith A (2010) Attitudes toward online government services. Pew Research Center. http://www.pewinternet.org/2010/04/27/part-three-attitudes-towards-online- government-services/. Accessed 11 May 2016
- The Urban Institute (2011) Using public surveillance systems for crime control and prevention. Justice Center. http://www.urban.org/sites/default/files/alfresco/publication-pdfs/412402-Using-Public-Surveillance-Systems-for-Crime-Control-and-Prevention-A-Practical-Guide-for-Law-Enforcement-and-Their-Municipal-Partners.PDF. Accessed 22 May 2016
- United States House of Representatives. The Energy Independence and Security Act (EISA) of 2007. Public Law 110–140. 41 U.S.C. 17337Google Scholar