Synonyms
Definition
This entry is intended to examine diversity, evaluate the challenges and benefits of managing a diverse workforce, and explore the realities of diversity within the Caribbean context.
Introduction
Within the organizational context, the concept of diversity management focuses on facilitating an understanding of employee differences. This is with a view of equipping managers with the requisite skills to effectively manage employees, thus ensuring that their optimum level of productivity is realized (Armstrong et al. 2010; Olsen and Martins 2012). Diversity may be categorised as surface level (e.g. race, age and sex) and deep level diversity (e.g. experiences, preferences, and values) (Avery and McKay, 2010; Joshi and Roh, 2009; Phillips and Loyd, 2006). Internationally, due to migration and changing demographics, globalization, and international mergers (Olsen and Martins 2012...
References
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Stephenson, J.H. (2016). Managing Diversity in the Caribbean. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_2983-1
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DOI: https://doi.org/10.1007/978-3-319-31816-5_2983-1
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