Introduction
To understand the evolving relationship between eGovernment, smart government, innovation, and public service quality, it may be imperative to observe the changes that are taking place in the contemporary global society. The unrestrained demographic shift (occasionally intensifying from prolonged civil war and bad governance in some regions of the world), movement of human and financial capital, evolving relationships between states and citizens, and above all information and knowledge spread through technological advancement are pressing for change in governance throughout the world. In this context, the link between government, governance, citizens, and space has become more complicated than ever before. However, this apparently unsettled scenario is...
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Abbreviations
- DSCO:
-
Dubai Smart City Office
- ICT:
-
Information and communications technology
- SDG:
-
Smart Dubai Government
- UAE:
-
United Arab Emirates
- eDirham:
-
Electronic Dirham
- eGovernment:
-
Electronic government
- mGovernment:
-
Mobile government
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Rahman, M.H., Albaloshi, S.A., Sarker, A.E. (2016). From E-Governance to Smart Governance: Policy Lessons for the UAE. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_2482-1
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DOI: https://doi.org/10.1007/978-3-319-31816-5_2482-1
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