Synonyms
Definition
Benchmarking is the systematic comparison of certain performance measures with predefined reference levels, aiming at continuous improvement.
Introduction
The various facets of “measurement,” “comparison,” “evaluation,” and “monitoring” of government performance stubbornly continue to be topics of international relevance. Within this context, debates focusing on the subnational level of governance have been claiming more and more space in the academic and policy arenas. The extra attention given to the “local” is easier to explain. The decisions and actions of local executives have a very real and immediate impact on people’s lives. Local governments are the closest link to the State for the majority of the world population. They are responsible for crucial policy sectors such as spatial planning, transport, and utility services and are also the enablers of many social and cultural activities...
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References
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da Cruz, N.F. (2016). Local Government Benchmarking. In: Farazmand, A. (eds) Global Encyclopedia of Public Administration, Public Policy, and Governance. Springer, Cham. https://doi.org/10.1007/978-3-319-31816-5_2329-1
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DOI: https://doi.org/10.1007/978-3-319-31816-5_2329-1
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Publisher Name: Springer, Cham
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Online ISBN: 978-3-319-31816-5
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